Can you send the text here?
Here's the more recent response....
Hello there,
Thank you for contacting EA Help. I hope you're doing well! I am (name removed), and I will be assisting you today.
I reviewed your concern and I'm glad to know that my colleagues were able to inform you about the ongoing issue with the locked weapon rewards from the challenges in Battlefield 6.
At the moment, I have no exact timeline regarding a resolution but please don't worry as the team is already working on the double to patch things up. Rest assured that the team will diligently work on this until everything has been smoothed out.
For now, I recommend keeping an eye out for further updates in the game, and on our official social media channels as well.
I appreciate your kind understanding on this matter, and thank you also for bringing this to EA Help. If there's anything else that we can help you with, please don't hesitate to let us know. We'll be glad to help you.
