Ideas

_VII_MoUdJaH's avatar
_VII_MoUdJaH
Seasoned Novice
4 months ago

Wrongful Ban After Running Faceit Anti-Cheat

Hi EA Support 

On October 26th, I was permanently banned from Battlefield 6. That day, I had been playing CS2 on Faceit with my cousin, which of course requires Faceit Anti-Cheat to run in the background. After our match, we switched to Battlefield 6.

At the beginning of my first match, Battlefield suddenly crashed for no clear reason. Right after that, I realized that CS2 was still open in the background, so I closed it and relaunched Battlefield 6. Everything seemed fine afterward — but the next morning, when I tried to start the game again, I saw that my account had been banned.

At first, I thought maybe it was caused by the NVIDIA overlay or FPS counter, but after reading your post, I now understand that Faceit Anti-Cheat may have conflicted with Battlefield’s own anti-cheat system, resulting in a false ban.

I already contacted EA Support and explained all of this, even asking for proof of what triggered the ban, but my case was closed without any proper answer, and the ban remains permanent.

This is truly painful because I’ve been a Battlefield player for over 20 years, starting with Battlefield 2, and I have never cheated in my life. It really hurts to be banned unfairly — especially after spending €70 on the game and being such a long-time, passionate Battlefield fan.

Please, EA, review this situation again. It’s clear that several of us have been affected by the same false detection involving Faceit Anti-Cheat. We only ask for a fair review of our cases.

Thank you for your time and understanding.

Best regards,

Bilal G. 
Origin Name _VII_MoUdJaH

4 Comments

  • geten88's avatar
    geten88
    Seasoned Novice
    4 months ago

    I have the same issue..Insane how slow they work to fix it as well.. 

  • geten88's avatar
    geten88
    Seasoned Novice
    4 months ago

    From what others have said it can take weeks.. And even then they many times get denied the appeal, which is insane.. So they have to re appeal which creates even more cases to them. 

  • geten88's avatar
    geten88
    Seasoned Novice
    4 months ago

    Mine just got removed !! Took 5 days so to be fair that is good, but still crazy how they can’t have a built in warning for using Faceit when starting BF. 

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