I have just purchased a Logitech G923 to replace my old Logitech G29 wheel which has worked with no problems at all since I purchased it 8 or 9 years ago. I bought the new wheel to take advantage of ...
Ideas
Logitech G923 Problem
EA_Groguet
Community Manager
2 months agoStatus changed:
New
to Needs Info
Please share with me your report code and dxdiag
- kronosis_72 months agoNew Observer
Hi, thanks for the reply!
Here is the information you asked for:
Report Code: CCCS-SPDT-MTJG-KGRG
DxDiag.txt attached, I'm having trouble attaching the files hardware_settings_info.txt, hardware_settings_config.txt.Here’s a breakdown of what happened and when:
Bahrain:
- I crashed and the game triggered an automatic rewind
- Right after the rewind, the constant vibration started
Australia (played right after Bahrain):
- The issue was already present at the start of the race (first time it happens for me)
- I unplugged and replugged the wheel to fix it
- Then I destroyed the front wing and triggered another automatic rewind
- The issue came back again
- I unplugged and replugged the wheel to fix it
- After a pit stop (to change front wing) and returning to the track, the vibration issue came back
- again
- I crashed again, rewind activated, and the vibration persisted
It seems like the issue is triggered after any major force feedback event: pit stops, rewinds, and crashes that trigger an automatic rewind.
From that point on, the wheel starts a constant light vibration, and every other feedback effect feels amplified and much stronger than normal (grass, gravel, curbs, bumping other cars, etc.).
To help with troubleshooting, I purposely went off track a lot and bumped into other cars so you can review the various feedback effects during the bug.
Let me know if you need anything else!
- kronosis_72 months agoNew Observer
Hi EA_Groguet , just following up after a few days.
First of all, thanks again for looking into the issue and taking the time to reply earlier.
I just wanted to check if the problem is currently under investigation or if you need any additional info from our side.Could you also confirm if the DxDiag file and the description I provided are sufficient, or if there’s anything else I can do to help?
Thanks again!
- EA_Groguet2 months ago
Community Manager
Hey there,
I have passed the information to the team you shared. As soon as I have more info I will let you know.
Thank you very much for reporting it.
-Groguet
- Canary1032 months agoRising Traveler
Hi,
I am sure you have probably done so but I think it important to report to the development team that the Logitech G923 works normally in F1 24, both before & after the rewind/replay function is activated so this indicates, to me, that there is a bug in F1 25 that is not in F1 24.
I don't know if F1 24 supports Logitechs Trueforce, but as in F1 25, whether I turn Truforce on or off in F1 24, it feels no different.
As I have previously said this is probably a Logitech issue rather that EA's. Assuming the problem within F1 25 is sorted in due course, I will take the Truforce issue up with Logitech & see what they have to say about it.
Thank for taking up the current issue with the developers, I can't imagine that it won't be sorted shortly.
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