Hello EA Support,
I hope this message reaches the right team. I am playing on PC and truly enjoy the game overall, but I´v eencountered two very frustrating issues:
- Tournament win not registered - Yesterday I won a tournament but the victoery did not register in my objectives.
- Draft Mode- Disconnect Glitch / cheating - Today I used my pre oder fifa points for a draft. In one match, opponent clearly used the disconnect glitch, which unfairly gave me a loss. I tried again, but in the very next game, the exact same issue happened again. Since this involves real money (fifa points) I kindly rquest a refund of at least one draft token or any fair compensation. i enjoy playing the game, but these issues make the experience feel unfair and discouraging, expecially at the beginning... I hope the glitches will be fixed