I stay losing ea connection in the middle of solos, franchise, online games and everything. My internet is wired Ethernet close to my internet box with enough room around it for connection. My internet speeds are great I just don’t know what to do can somebody help. I’m on PlayStation 5. I’ve deleted the game and reinstalled, I’ve opened the companion app and kept it open while I rebooted my game nothing works.
Ideas
Losing connection on playstation
30 Comments
- OBJ484810 months agoSeasoned Newcomer
EA_Aljoi just bought a new lan cable today and tried it out and it’s still ain’t working my connection speeds are crazy good my download speed and upload speed are both almost 1 GB. I don’t think there’s nothing wrong on my connection side.
- EA_Aljo10 months ago
Community Manager
Try setting your lineup to best overall. Also, see if removing chemistry from your players helps. This is as a test and helps narrow down what is causing this.
Did you talk to your ISP? - OBJ484810 months agoSeasoned Newcomer
It can’t be my isp bc I went to my moms house and tried it and it’s doing the same thing and I went to my brothers house and it’s doing the same thing
- OBJ484810 months agoSeasoned Newcomer
This **bleep** really **bleep** I’ve been dealing with this for over a week now and ea support can’t help me or basically you can’t. It’s clearly something on yalls side bc my side is great
- aaron16531110 months agoSeasoned Newcomer
Been having the same issue for both madden and college
- aaron16531110 months agoSeasoned Newcomer
Same issue weather I’m playing franchise move solo or just I could just be in the menu. The game would just freeze. I out of no where.
- aaron16531110 months agoSeasoned Newcomer
Exactly I even turned the game to offline and it’s still doing it.
- aaron16531110 months agoSeasoned Newcomer
It’s the game I turned mines offline game still freezing at this point it’s unplayable.
- OBJ484810 months agoSeasoned Newcomer
EA_Aljothe thing is I’ll lose ea connection and then when it sends me to the main menu I can connect right back onto the game and then maybe 5-10 minutes later it’ll disconnect me again and I’ll repeat these steps for about maybe an hour or so and then it’ll finally start working.
- EA_Aljo10 months ago
Community Manager
You said you tried at different locations. Are they both on a different ISP? Were you playing wired or wireless? Is the disconnect still happening in the middle of games?