I went to my season offers yesterday and read the ODDS on the rage pack (not the description) where I saw a 100% chance to pull a 94+ player. Upon seeing this I purchased the pack for 900 Madden bucks. I opened said pack and the best card I pulled was a 92. How would I go about getting a form of make right for this and getting it fixed so it doesn’t happen to anyone else?
Ideas
10 Comments
Hey I hate the same exact problem and idk what to do because I want a make right or refund or just something atleast
Just happened to me too. Should get a make right.
Should? Yes. Will? Probably not because EA can’t figure themselves out or give any care to people. I talked to a guy over support even with proof he said “because the description was fine we’re fine” or something along those lines so odds are we just get screwed
Same issue here. No 94+
This happened to me too, they told me they couldn’t do anyhtjng
EA_ShepardCommunity Manager
Hey,
Wanted to follow up on this one. Can I get the following from you, please?- EA ID/Steam ID
- Platform
- Which console generation do you have?
- What is your Gamertag/PSN ID?
- Date/time issue occurred?
- Summarize your bug
- What type of issue do you have?
- Which mode has this happened in?
- Which part of the mode?
Ea id: Georgakitty
platform: Xbox
generation: Series S
gamertag: Tweedledeez6194
date/time: February 6th, ~5:15-5:30 pm
summary: I bought the rage pack seeing a guaranteed chance of a 94+ and only got a 92
issue: missing content/misleading content
mode: ultimate team
mode part: store season offers- EA_Shepard
Hey, folks
Sent this up last night. The team is aware of and is currently looking into the issue. Once we get more info we will let everyone know what is happening. They may message out on X EAMaddenNFL
Keep an eye out there as well!Thanks!
Any update on the situation? Haven't seen any update on X/Twitter...
I got a 94+ pack. Hopefully you all got the same.
Thanks EA_Shepard
