Product: Madden NFL 25
Platform:Xbox Series X
Please specify your platform model. Microsoft Xbox Series X
What is your gamertag/PSN ID? Geo1076
Date/time issue occurred 2/20/25
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Online head to head
Summarize your bug I keep receiving Rosrer update error. It keeps saying an error has occurred while downloading the latest roster.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? IDK
What happens when the bug occurs? I get an error screen
What do you expect to see? An error screen
Ideas
3 Comments
- EA_Aljo
Community Manager
Hi there. I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!
Hello, I have been having the same issue with the roster update error. I did the steps you listed above and it did not resolve the issue. I have seen multiple posts of the same issue, but still have not seen a solution. Do you have any other suggestions to fix this?
- EA_Aljo
Try these steps:
- Go to the creation center
- Go to load/delete files > All
- Delete all files except Franchise Mode/Team Builder
Let me know if that helps or not. Thanks!
