On Thursday, 2/20, while playing Madden 25 on PS5, I experienced an unexpected disconnect. The issue occurred on the game's final play: I was leading by a touchdown with 0 seconds left, but due to a penalty on the previous play, my opponent had one final attempt at a 75-yard Hail Mary. At this exact moment, I was suddenly disconnected from the game due to alleged "connection issues." However, there were no connection problems throughout the entire match prior to this incident. Because of this, I unfairly received a loss on my record. I'm requesting that this loss be reviewed and, if possible, removed from my game record.
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