In practice mode, players are unable to pick up the puck properly and instead push it away. Restarting the game or the console does not resolve the issue.
upd: As it turns out, the issue occurs not only in practice mode but in all offline modes.
upd2: reinstalling the game doesn’t help
Community ManagerHello. This is most likely a controller issue. Make sure your controllers have the latest firmware update installed.
There’s no issue with the controller. If you start the game from a different account, the players can pick up the puck properly.
Community ManagerAre you using a different controller setting? Skill stick, Hybrid, Total Control. Which console are you on?
Total control, ps5
Community ManagerTry deleting the personal saved data for NHL 25. It's possible you could lose any offline saves and changes to settings. Normally, those will download from the cloud, but I can't guarantee that will happen. Go to Settings/Storage/System. Locate NHL 25 and delete the saved data.
