Can't Customize My NHL25 EASHL Club

And also very happy your game works for you! Thanks for ignoring everything I said aswell! You’re a master at getting defensive. This isn’t a personal attack here, I’m a frustrated customer that paid $90 for a game that had a major issue and nothing was done to adress it. It’s not that deep. 

Your response tells us everything we needed to know. Welcome to the real world pal. You make a garbage product, customers have the right to be upset and not send you roses and sunshine rainbows in a thread. 

And what’s changed, presentation is completely the same, career mode has the exact same “pond scene” intro for the last 4 years. Look at other sports games and look how they differ from year to year. You guys are so far behind the 8 ball. 

It’s blatantly obvious you don’t care about the people that play the game. If you did this wouldn’t have happened. And with any other franchise  I’ve played, anytime there’s been a major issue, players have been compensated, whether that’s some free XP or something. You dropped the ball, I speak for everyone when I say it’s up to you to make this up to us.

25 is absolutely not a carbon copy. That would mean nothing at all changed. There were a very high amount of changes this year so I have to think you're not actually playing 25 if this is how you feel.

Yes. I play 25 regularly. My club is also on Xbox, which appears to have fewer issues than on PS. We have had no problems customizing our club. I hate that many of you are having this problem. When it comes down to priorities, we need to handle the more critical issues first. I sincerely hope this one gets addressed sooner than later as I know it is very frustrating for many of you.

The reason many messages get ignored is because they include rude comments, rants, are non-constructive, etc. Those posting in a more constructive and friendly manner are far more likely to get attention.

Good Morning,

With all due respect, I paid $90 for a carbon copy of NHL24 that is essentially a worse game. You guys need to understand that people pay their hard earned money to play your game and you guys at EA consistently let us all down. I replied to this thread over a month ago regarding jersey and arena customization. You guys seemingly ignored the issue. Actually, not seemingly, you ignored the issue completely in hopes we would just forget. Me and my friends had to restart our club as a result of your incompetence. Hours and hours of playtime wasted because of this. This franchise is honestly a joke. You guys fix issues nobody cares about. Have you yourself played NHL25? Consistently get desynced out of ranked club games. Give your head a shake. Your game has had the same issues for the last 5 years and you have the audacity to say you’re fixing “bigger issues”. I’m writing this in hopes that you guys figure your stuff out and start putting more effort into the product you produce. We are the ones buying the games. It’s a joke at this point.

I don't recall this issue being in previous games. There have been jersey issues in the past, but not this same one. I know it's very frustrating. Unfortunately, there have been bigger issues the team has needed to work on.

There is no excuse for this to not be fixed yet. It has been months of people having this issue in NHL 25 and the same issue existed in previous years games. Why can’t this be fixed? Does anyone even look at the report?

My club is way over level 10 I opened plenty of club bags and still not able to put it on my jerseys no matter what I try. Although I’m able to put it on center ice. Not sure what the problem is. My club name is D A W G S

Thank you. I've passed on your club details.

Also the club name is Fighting Zyns