Community ManagerThat error could also be an issue with your PS. Normally, when it's an issue with the game, there is an error message generated by the game. We also are getting very few crashing reports for PS5 users.
You'll need to contact the retailer the game was purchased from to see if a refund is possible.
Edit: I mistakenly referenced Xbox when you are on PS.
Where in my post it says I have Xbox EA_Aijo shows right at the bottom PS5 I want a private message to who I can send my report to you this it’s fair to stress your customers with BS like this giving people losses for a game I’m winning. That is pure BAdssdssd your game is not even working properly due you understand stand your product is faulty as hell I play off line mode but I have to be connected to your server to get crashed out of a game Im winning EA sold us a game that is not working properly explain to me why I get a loss for your **bleep** poor game you made
Community ManagerApologies for getting your console wrong. That's on me and thanks for the callout.
As far as the crash goes, unfortunately, we can't change your record.
