Ideas

TheDragonDad's avatar
TheDragonDad
New Spectator
18 days ago
Status:
New

Game Menu slowed to a crawl

When playing for a while, the menu are slowed to a crawl yet fame play is not affected. During game play, the cards shown after scoring are missing content, stays on screen for a long time, time can't be seen.. all these issues are resolved once the game's 1G temp file is deleted. Will send picture next time it happens

7 Comments

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    10 days ago

    I'm not really seeing any slowness here. The card not completely rendering could just be a visual glitch that's not related to this. Can you get me a video showing your normal play?

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    12 days ago

    Thank you. Which Xbox console are you on? Is it a Series S or X?

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    16 days ago

    Can you post links to those videos? Thanks!

  • Hi EA_Aljo,

      just posted 2 videos on my Xbox profile. First video shows the start of the performance issue and the second has the last scorer card missing half the info. As I had deleted the 1G file yesterday, I had to play a lot before this reoccurred. The menus are started to lag and all will just get worse. This in HUT and played hut moment, rivals and Squad.

    Ping me separately if you need more info to debug as I've got the issue currently and won't delete the 1G file in the next few days, as I'll wait for your feedback 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    17 days ago

    Hi there. Can you get a video of this? Please publish it through your console or put it up on YouTube and respond with a link. Thanks!

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