Ideas

xVaDeRsEViLx's avatar
xVaDeRsEViLx
New Adventurer
4 months ago
Status:
New

XP Season 1 Completed Last pack not received

Just completed the first season of Hut XP Total XP 1,015,750/1,015,750

I did not receive my final bonus pack please fix this.

Team Name Maple Leafs (TOR)

xVaDeRsEViLx 

Thanks 

9 Comments

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 months ago

    Thank you for the report. I've passed this on to the team.

  • xVaDeRsEViLx's avatar
    xVaDeRsEViLx
    New Adventurer
    3 months ago

    Still have not received my pack for last pack in season one please tell me can. I pre ordered and I’ve been ripped off for my pack is that not stealing from a customer saying on the screen you get the pack once done but did not receive it so then give me money back if you can’t give what was listed on the screen then your breaking your end to my purchase. 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 months ago

    Please send me a private message with your Xbox gamertag/PSN ID and I'll get this looked in to.

  • xVaDeRsEViLx's avatar
    xVaDeRsEViLx
    New Adventurer
    3 months ago

    Sorry not giving you my ID and password.  fix on your end very simple fix put are last pack in out in boxes IN GAME . You should have made a list. I want was posted in the game to be given my last pack season 1 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 months ago

    I didn't ask for your password. We would never do that. We'll keep an eye out for other reports of this. Thank you.

  • xVaDeRsEViLx's avatar
    xVaDeRsEViLx
    New Adventurer
    2 months ago

    Who do I contact to get full refund  from preorder Im done with being treated different because I play offline. Not getting the same rewards as online. I have equal rights to receive the same rewards and forcing me to play online with hackers and cheaters to get the rewards should same rewards is wrong. I’m 51 been playing this EA sports game since the start. If I knew that EA NHL 25 Hut mode was like this and now being treated not equal to online players is wrong. Please give me a email and number I can contact for full preorder refund. Not asking for the money I spent in online coins that’s well over $2,000. I paid my preorder by my PlayStation wallet and I will not be renewing my EA play next month either.

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