Ideas

Jtm4877's avatar
Jtm4877
New Spectator
2 days ago
Status:
Under Investigation

Critical Bug: Premium Battle Pass Reward Discrepancy in PVZ3

I have found a critical bug that seriously ruins the gaming experience in Plants vs. Zombies 3.

I invited my friend to play PVZ3 with me yesterday. About 10 hours ago, he just started the game, finished the newbie tutorial and completed in-game quests to claim the Battle Pass rewards. I was shocked to find that he gets far more rewards from the Premium Battle Pass than I do.

For example, at Battle Pass Level 1, he receives 4000 Plant XP, while I only get 2000. I checked my game right away and confirmed the reward discrepancy. I also restarted the game, but the problem still exists with no changes at all.

Such unfair reward differences only because I logged in and claimed the Battle Pass rewards earlier than my friend. It completely breaks game fairness and player experience. I no longer trust the Premium Battle Pass reward system at all, and I will never purchase it again.

I sincerely ask the official EA team to investigate and fix this bug as soon as possible, make proper compensation for affected players, and maintain fair gameplay for everyone.

android
missing content
updates

4 Comments

  • EA_Wren's avatar
    EA_Wren
    Icon for EA QV Team rankEA QV Team
    1 day ago

    Hi Jtm4877​ 

    Would you be able to share the cost of the two battle passes and confirm if you both payed the same price for the same content?

  • rafhagunz's avatar
    rafhagunz
    Seasoned Newcomer
    1 day ago

    I checked in the game with some changes of location and types of payment and found at least 3 diferent versions of Premim Pass, all the tree versions have different rewards but it match with the price, example:
    Premium Pass 1 , 50xp and cost 9,99dol
    Premium Pass 2, 100xp and 19,99dol  (2x more than pass 1)
    Premium Pass 3: 150XP and 29,99 dol (3x more than pass 1)

    Honestly i hate this type, Mainly because I would have to buy fewer resources for less money, but $9.99 converted to my local currency is still an absurdly expensive amount to spend on a plant pass; in Brazil, that costs R$50.00, which is practically a whole day's work... and for us for example, $9,99 = 1 hour of work.

  • Jtm4877's avatar
    Jtm4877
    New Spectator
    1 day ago

    The same battle pass is priced at 11.99 € for both of us, yet we get different reward quantities. I haven’t bought it, I just confirmed the in-game listed price.