Ideas

Sylvy1274's avatar
Sylvy1274
New Spectator
10 days ago
Status:
Under Investigation

Game crashing after being kicked from community

I got a popup telling me I was kicked from a community I was in. After playing a level and beating it, I got an error message telling me to restart the game due to an error. After restarting the game...
android
crashing
freezing
progress issue
EA_Wren's avatar
EA_Wren
Icon for EA QV Team rankEA QV Team
7 days ago
Status added:
Under Investigation

Hi there, thanks for the report! 

Would you be able to provide some more detaisl; to help us investigate? 

  • What device are your playing on? (eg:Galaxy s20)
  • Do you have access to your player ID?
  • Have you linked your game to an EA account?
  • Have you been able to get into the game without a crash since?
  • Can you provide a screenshot of the error message you are getting?