STUCK AT PAGE

Hi folks, can you confirm that you are playing on the latest version of the game, freshly installed on your device? 34.0.9?

I'm completely softlocked in the PvZ3 tutorial. Crazy Dave forces me to select Potato Mine, but it's still locked and every other button is disabled. Reinstalling, clearing data and signing out did not help. Please manually unlock Potato Mine, fix my progression or reset my game save. I can't access my Player ID because the tutorial blocks the settings menu. so yea the same thing happened to me i am playing on android and deleting the game data doesent do **bleep** i just end up in the same spot anyways i cant even enter the settings because of the damm tutorial its so anoying i just wanna play pvz 3 maannn please help

I'm completely softlocked in the PvZ3 tutorial. Crazy Dave forces me to select Potato Mine, but it's still locked and every other button is disabled. Reinstalling, clearing data and signing out did not help. Please manually unlock Potato Mine, fix my progression or reset my game save. I can't access my Player ID because the tutorial blocks the settings menu. I play on Android and no matter what i try it alwys soft locks me again i cant accses setings ore the events menu either and when i delete the game i am right back where i already was thats so much **bleep** please delete my acc data so i can just start the tutorial again ore unlock potato mine for me because i CANT use it its locked but the game tries to force me to use it i am really hellples here rn and neeed a solution

I am facing the same issue on ios too

Player id: i am not sure i cant see it either

device: iphone 14 pro max

singapore region

Problem still persist after reinstalling 

account linked to apple id

please help solve this problem asap

Thanks for your report! We're not able to reproduce this issue reliably. Could you please proide us with te following:

Player ID:

Device:

Is your account linked(google/apple/ea):

What storefront region are you playing from:

and Spicyoppa​  let us know if this issue persisited after restarting or reinstalling too?

If there are any additional details you can share please do!

So I have literally JUST started the game, on Adventures level 1, but its locked in this tutorial. I literally cannot do anything. It wants me to use the Potato Mine, but I haven't unlocked it yet and dont have 25 sun.

Not sure if I am just doing something wrong but I cant tap anything, like literally nothing.

I am using an Android, app version 32.0.10?

I have tried restarting the app, clearing cache, clearing data, uninstalling and reinstalling the game. I still get put in the same loop with no way out or way to progress. Only thing I haven't tried yet is unlinking my Google play account, but I only have one so would rather not do that if it can be helped.