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stackhat76's avatar
stackhat76
Seasoned Scout
7 days ago

Multiple connection lost errors ( 3282909855 / 1478078408 / 346351556 )

Since 4th April I have been experiencing constant "connection lost" errors while trying to play the game.
These errors have been occuring anywhere from 1-20mins, most commonly around 2mins.

I have made no changes to my system (Windows 11 Pro 25H2) and can see no Windows updates installed since the 3rd April (definition updates). No new software or alterations to Windows settings with exception of graphics drivers.

This bug report  here is the most similar to this issue..
Connection Lost | Error code: 3982909855 | EA Forums - 13261742

I have tried..

* repairing/reinstalling the game via Steam and EA app
* repairing/reinstalling EA Anticheat
* deleted %localappdata%\skate folder and let the game recreate this
* downgraded Nvidia drivers from the latest 595.97 to a previous stable version 591.86
* flushed dns resolver cache including changing DNS servers (Cloudfare/Google)
* restarted all routers/modems and fibre connection devices including establishing a direct connection with a brand new ethernet cable
* TCP and Winsock resets
* BIOS update
* investigated Event Viewer for errors or other clues but nothing proved conclusive

After so much troubleshooting and testing I've hit my wall of effort and submitting this bug report.

Attached is an image that shows all the different errors i've been receiving (in chronological order) with these being the most common: 3282909855 / 1478078408 / 346351556

I am unable to find evidence that points this to a local issue and with a number of reports of the same problem dating back at least 6mths (and specifically the one i linked above) this has to be related to a server/network or other infrastructure related problem on the skate. side of the fence.

1 Comment

  • stackhat76's avatar
    stackhat76
    Seasoned Scout
    7 days ago

    Additional steps taken via device manager on ethernet adapter...

    * disabled power management
    * ensured energy efficient ethernet is disabled
    * disabled large send offload (IPv4)

    I have also disabled all Xbox Game Bar options as well as this was something that showed a couple times in Event Viewer at similar times to the connection issues - it was not related in my opinion.

    Location: Western Australia