Ideas

jjvvana's avatar
jjvvana
Rising Spectator
2 months ago
Status:
Investigating

Skate keeps making my ps5 turn off and won’t turn back on unless I unplug it

Love the game minus the part where it makes my ps5 turn itself off over and over again. The weirdest part is I have to unplug the wires for a minute to do a power cycle (or whatever the term is).  I know for a fact this is the only game that causes this issue on my ps5. If anyone has any feedback or advice or even experience a similar issue please leave any feedback because I’d love to be able to play longer than 15 minutes and not have to worry about this game corrupting my console

crashing

14 Comments

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  • EA_Groguet's avatar
    EA_Groguet
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Hey there,

    Thank you for your reports. I will escalate this to the game team.

    I assume this only happens on the regular PS5, and it doesn't happen with PS5 Pro, right?

    Can you give me more details on when this happens? Does it happen on a specific mission or at a certain point on the map? Does it happen randomly? Any extra detail might help.

    As soon as I have more information, I will let you know.

    -Groguet

  • jjvvana's avatar
    jjvvana
    Rising Spectator
    2 months ago

    It happens randomly, maybe after 10-20 minutes. I appreciate you looking into this more than you know, and I hope an update drops relatively soon that allows us to play 

  • a50bb69702b2f399's avatar
    a50bb69702b2f399
    New Spectator
    2 months ago

    I’m having the same issue. I just downloaded skate to play with my buddy and right after I finished the tutorial my entire system shut off and wouldn’t turn back on. Even after I unplugged it and plugged it back in. It has done this to me twice and I don’t even have an hour of game play on it. 

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