SOLVED!

SOLVED! I purchased the bundle 13.200 worth of sv bucks loaded on steam got nothing ps5 nothing but you finally learned i had to download and open the game on the ea app to claim it.                                                                                                                                                                                                                                                                                                                                                                                                                                                                          i decided to purchase the most expensive bundle of san van bucks the other day it was $99.99 worth on the ea web-store on the 20th because i really enjoy the game, and i felt as tho the bundle offered so much bonus that it was worth it and they would last me a very long time without needing to put in more. then i go to log in to still not receive them it was been 3 days and ea hasn’t responded with a answer i have contacted support 3 different times with no legitimate response nor time frame just told “give it time”. i find this insane and ridiculous i keep showing proof of purchase and my account literally haven’t received a drop of what i purchased. getting really scared there scamming me. it has been 3 days since the purchase and not a peep.