Ideas

NugsNotDrugs528's avatar
NugsNotDrugs528
Seasoned Newcomer
1 day ago
Status:
Reviewed

Couldn't Complete Download error in Marketplace

So, with the new update, I have experienced nothing but BUGGGGS, the worst of them being the fact that I purchased the new sims moo cash or whatever. Not in love with the addition of microtransaction but its fine, the problem is, I got a total of 4 different maker packs and was excited to use them only for them not to download. Okay, so I restart my game, not too weird yet. But then, once I go back to the game and start trying to download again- failed. I tried over and over and I guess, even though I spent my money, I cannot download these maker packs on the Xbox series X? It is really frustrating on top of the month long Sims 4 glitch that Ive been having where all my packs over the years are considered new and I have to click through ALL of them before playing.

Please, if you have any ideas how to fix, I'm all ears.

6 Comments

  • I purchased a maker pack and everytime I try to download it states download has failed

  • eriie_x's avatar
    eriie_x
    New Spectator
    3 hours ago

    same for me :/ the download is at 0% for a few seconds, then it just says it failed. repairng the game and even uninstalling and installing again doesn't help. 

     

  • TammyKes673's avatar
    TammyKes673
    Seasoned Novice
    3 hours ago

    I selected "repair game" under the manage button when you select Sims 4, on the EA app screen... and now I was able to install the market pack I purchased.

  • eriie_x's avatar
    eriie_x
    New Spectator
    2 hours ago

    unfortunately the repairing dosn't help in my case. i also uninstalled one kit and tried to download it through the marketplace to see if that's going to work, but it also failed (i can do it from the ea app without any problems), so i guess my marketplace is broken? :c