Ideas
Try the following
- Close the game
- Rename Documents\Electronic Arts\The Sims 4 to Documents\Electronic Arts\The Sims 4_Old
- Repair the game
- Start the game. All your content will be gone now as the game created a new folder. All your saves/.. is still in the old folder so not to worry.
- Start a new save game
- Check if you still have the error
- Report back with your results for further steps on how to get your stuff back.
That said, there has been a bug with this in the past that has been fixed but I want to make sure it's not something else.
- wheeza3 days agoSeasoned Newcomer
That has worked for me, I can successfully buy a Small Business Venue lot now, thank you!
- mkf517863 days agoSeasoned Newcomer
This did seem to work for me at least. I'll let you know if I run into the error again after playing for a bit.
Am I okay to pull my saves and what not into the new folder from the old one?
- crinrict3 days agoHero+
It's possible that it's related to the save game.
You can now start to copy back things from Documents\Electronic Arts\The Sims 4_Old to the new Documents\Electronic Arts\The Sims 4 folder that was created.
First only copy (I suggest to copy so you can go back in case anything goes wrong along the way) the content of the folder Saves (these are your save games). If you are prompted if want to overwrite a save, decide if you want to keep that testing save you just made or not. If not, just overwrite if, if you want to keep it, rename the save to a different number that isn't taken.
Test just your save game with nothing else added back. If that works, you can start copying back the rest. If not, check back.
You will need the following folders
- Tray (your households and lots you have saved to library)- Custom Music (if you added any)
- Screenshots (if you've taken any)
- Videos (if you've taken any)
- ConfigOverride (if you made any although I recommend redoing those)
- Options(.ini) (although I recommend to just redo your settings in the game)
Now test again. If that still works, you can put back your mods. Put them back in groups and make sure they are still compatible with the game.
All other files are recreated and not needed.
- wickedgrin8911 hours agoSeasoned Rookie
Done as instructed. The error doesn't acure. What next?