Ideas

Na19880713's avatar
Na19880713
New Spectator
2 months ago
Status:
Troubleshooting

When you enter the CAS editing screen, it will load infinitely.

When you enter the CAS editing screen, it will load infinitely.

    • Na19880713's avatar
      Na19880713
      New Spectator

      Even deleting mods and ccs that may have been on the forum didn't solve the problem, and I created a new file and it seems to be able to be added to the CAS screen for now, so it's good, but it's not stable yet. .

  • Try the following

    • Close the game
    • Rename Documents\Electronic Arts\The Sims 4 to Documents\Electronic Arts\The Sims 4_Old
    • Start the game. All your content will be gone now as the game created a new folder. All your saves/.. is still in the old folder so not to worry. 
    • Close the game again
    • Copy JUST your save game from  Documents\Electronic Arts\The Sims 4 to Documents\Electronic Arts\The Sims 4_Old\Saves to Documents\Electronic Arts\The Sims 4 to Documents\Electronic Arts\The Sims 4\Saves
    • Start your save
    • Check if you still have the error
    • Report back with your results for further steps on how to get your stuff back.
    • Na19880713's avatar
      Na19880713
      New Spectator

      I tried them, but when I try to go to the MCCC CAS editing screen, it seems to load endlessly. If you change only the appearance without changing the characteristics, it will be loaded normally.

  • Please remove MCCC as well. Bug reports need to be on a vanilla game. 

    If you need help with mods, please use the mods forum. This issue has been mod related in the past.

    • Na19880713's avatar
      Na19880713
      New Spectator

      Even with all mods removed, there was no change. I hope it will be fixed again after the update.

  • Do you have any LastException files in Documents\Electronic Arts\The Sims 4 ?

    Best is to delete the ones you have, then trigger the error and check if new ones are created.

    If that is the case, please upload them to a new post in this thread.

    Please either create a .rar file to upload or copy/paste the content into your post. 

    Deleting the file won't fix your issue. Uploading the file is meant for troubleshooting.

  • Do you have life and death installed? For me I cannot save, not open CAS in my old save file. Disabling the pack solves the issue, that or starting a new save ):

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