Ideas

Marketplace not showing after update 16.04.26

I've just installed the latest update for ps5 and there's no content for marketplace. If I move across the options a box comes up saying 'content failed to load. Please check your connection and try again'. WiFi is connected and strong signal. 

7 Comments

  • EA_mplsnow's avatar
    EA_mplsnow
    Icon for Community Manager rankCommunity Manager
    28 days ago

    Hey Shappers67​

    Is this similar to what you're seeing? Can you please confirm if your game is online in the game settings? Thanks! 

  • Shappers67's avatar
    Shappers67
    New Spectator
    28 days ago

    Hi, 

    Thanks for getting back to me. 

    Yes, it's the same. I'm online in the settings. I've since restarted the game and Marketplace is now showing content :)

     

  • Allconsle345's avatar
    Allconsle345
    New Spectator
    28 days ago

    I am having the same issue. I restarted my console as well as restarted the game but the issue persists. Any suggestions?

  • JustaMomThatsims's avatar
    JustaMomThatsims
    Rising Traveler
    28 days ago

    I'm on PC and restarted and still cannot see the items in the marketplace and it says not connected.

  • Aaliyah1247's avatar
    Aaliyah1247
    Seasoned Newcomer
    26 days ago

    Im having a problem on my ps4 I updated the game and I even bought the coins and it's not coming up none of what is on the marketplace and my wifi is on i need help please