Ideas

Saberpunk's avatar
Saberpunk
Seasoned Newcomer
7 days ago
Status:
Validating Report

Moola purchasing and PayPal

Attempting to purchase Moola from the Sims in-game Marketplace 'Moola' section sends me to the EA app - to the Home tab of the EA app - and does nothing after that.  When I went into the shopping section of the EA app, specifically to the Marketplace part, I had to scroll and find the Moola buying options.  

Upon choosing a Moola purchase option, I was taken to the shopping cart/payment screen.  Selected PayPal option, and on the PayPal pop-up that asks for login email or phone, I could not enter any keyboard input.  Only mouse-clicking worked to cancel out of that screen.  Forced-quit and restarted the EA app but got the same result on the PayPal screen.  I had to use a different payment method (Apple Pay) to complete a transaction.

System info:

  Model Name: Mac Studio

  Chip: Apple M2 Ultra

  Total Number of Cores: 24 (16 Performance and 8 Efficiency)

  Memory: 64 GB

  System Firmware Version: 13822.81.10

  OS Loader Version: 13822.81.10

4 Comments

  • Saberpunk's avatar
    Saberpunk
    Seasoned Newcomer
    3 hours ago

    Those issues appear to be resolved.  Selecting a Moola option from the in-game Marketplace screen took me out to the EA app, specifically to the Moola purchase options tab within the app.  While I didn't go through with a PayPal transaction, I went as far as the screen where it prompts for your user login and this time that field registered my keystrokes.  Thanks for your assistance!