The market place is blank on PlayStation 5, I’ve reset my console and game, restored license and nothing is working just blank white ?
Ideas
EA_Solaire
Community Manager
Community ManagerHi all,
If any of you are still encountering this issue, could you share the exact steps you take when this happens, as well share any videos of this so we can investigate further?
Thank you!
On PS4. I literally just opened the game as usual and navigated to marketplace, which is where the store used to be. Nothing else, no additional buttons pushed. Just opened the game and clicked marketplace. There is nothing here no matter what you do. It has been like this since the update yesterday, and I dont trust playing a game that is obviously not working. Is there an ETA on when this will be fixed? Or will this end up like the blurry objects bug where it just goes months without getting fixed because its a console issue. 😒
Update: Today (4/18) I was able to access the market place, buy coins, and a maker pack. However the game is now entirely unplayable. Cannot save without it crashing or anything. I need to close out of every expansion welcome pack every time I load the game (which is every pack. all of them.). Three days now and the game is still broken. EA Help is useless, they will just tell you to rebuild database, restore liscenses, and then uninstall and reinstall, none of which fix the problem.