I just brought some moola fir sims 4 marketplace but uts not showing in my balance I restarted game just in case still nothing and it was tgd expensive amount im on ps5
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EA_SolaireCommunity Manager
Status changed:VerifiedtoFixedHi all,
This issue is now resolved, and your Moola should be appearing in-game for you.
If you still haven't received your purchase, please reach out to live support from the help site here so they can review your billing details a bit further with you.
Thanks!
restarting & restoring my licenses worked for me!
Mee too, purchased twice thinking the first one didnt go through. Still haven't received my moola 24 hours later
Purchased some moola from the PlayStation store. Contacted PlayStation support and they are looking into it. But the purchased moola will not show in game, multiple restarts and restore licenses have been tried.
- EA_Solaire
Hey all,
Try restoring the licenses on your console and please check Marketplace again. Let me know if your Moola is showing now, or if it's still missing. Thanks!
It worked on my ps4! So quick too, thank you for your help :)
- EA_SolaireStatus changed:ReviewedtoVerified
yourstrulyNC_ I'm on PS5 but it's almost the same way. You go to settings > account management > restore licenses
I hope it works for you :)
Are you on ps4 or ps5? I want to try to do this but afraid it wont work on my ps4 lol
I also bought moola and haven’t received it either!
As an update, restoring my license also worked for me!
