Ideas

annieelynn123's avatar
annieelynn123
New Spectator
26 days ago
Status:
Reviewed

Won't Let Me Spend My Moola

Hi guys, 

so I bought some of the sims moola to buy packs to support some of my favourite creators, HOWEVER, every time I got to try and buy something it freezes on the packs loading screen, I want to get something from the money I spent lol. Has anyone come across this issue and did you find any way to resolve it? I just downloaded the sims onto a new computer theres no mods or cc in game and my game is connected to the internet. 

9 Comments

  • BirthingHips89's avatar
    BirthingHips89
    Seasoned Newcomer
    9 days ago

    Same problem. I commented a photo example but somehow its not on this thread anymore....

  • kiarraag's avatar
    kiarraag
    New Spectator
    11 days ago

    Having this issue as well when trying to purchase a kit in the marketplace. Kit never loads and I have to just back out. 

  • 9Zemma3's avatar
    9Zemma3
    Seasoned Newcomer
    12 days ago

    Hi everyone, same issue only on the marketplace. Im using a gaming laptop. 

  • leighhalll's avatar
    leighhalll
    New Spectator
    13 days ago

    Hi! Here is mine, and I am having the same issue.

  • Hi annieelynn123​ 

    are you having any other freezing issue or just in that case ?

    Could you post your Computer's DxDiag?

    • Press Windows-Key + R
    • Type: DxDiag
    • Click on Save all Information.
    • Attach the Text File to your post