Ideas

New Spectator

2 months ago

Status:

Needs More Info

'You must purchase Sims 4' error in Marketplace

For the four most recent free maker packs, it's saying I must purchase The Sims 4 first. This doesn't make sense for two reasons: Sims 4 is free, and if I'm able to get into the marketplace to begin ...

Community Manager

2 months ago

Status changed:

Validating Report

Needs More Info

Hello all,

If any of you are still encountering this on the latest game version could you share your Electronic Arts folder?

You can find this folder under Documents-> Electronic Arts.

If so, please send me a DM with a link to your folder. Instructions can be found here: https://forums.ea.com/idea/the-sims-4-bug-reports-en/information-how-to-send-user-files-to-the-sims-4-team/5048472

Thanks!