For the four most recent free maker packs, it's saying I must purchase The Sims 4 first. This doesn't make sense for two reasons: Sims 4 is free, and if I'm able to get into the marketplace to begin ...
Ideas
I’m having an issue with the new Sims 4 Marketplace. I’m playing The Sims 4 through the EA app on Mac, and I’m already able to launch and play the game normally. However, when I try to purchase something from the Marketplace using Moola, the “Buy with Moola” button is completely greyed out.
Instead, it says: “You must purchase The Sims 4 to purchase this pack!”
I obviously already own and play The Sims 4, so I’m not sure why the Marketplace isn’t recognizing that I own the base game. I’ve already tried clearing the EA app cache, restarting the EA app, and restarting the game, but the issue is still happening.
Has anyone else experienced this? Is there a fix or workaround for getting the Marketplace to recognize that I already own The Sims 4?
