Ideas

jkbjns's avatar
jkbjns
New Spectator
1 day ago
Status:
New

Error 0xFFFFFFFF

i have the same problem but with EA WRC and i've done all the steps you mentioned in the message. Not even one worked and i still have the same problem. I also have a decent PC to run the game and i also used to play it with no problems just few days ago

[Thread moved to WRC board and updated Title. EA_Claus]

7 Comments

  • EA_Claus's avatar
    EA_Claus
    Icon for Community Manager rankCommunity Manager
    7 hours ago

    I'm glad that worked, thank you for letting me know!

  • jkbjns's avatar
    jkbjns
    New Spectator
    18 hours ago

    I reinstalled the GPU driver, uninstalled and reinstalled the EA app and now it works, thanks for helping me🙏🏻😄

  • EA_Claus's avatar
    EA_Claus
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Have you also completely reinstalled the EA app, the EA Javelin anticheat, and the game? I see you mentioned repairing the game; sometimes that's not enough.

    If you have done that, please try a clean installation of the Graphics Drivers; the DxDiag shows Graphics-related errors that might be involved.

    It might also help to manually select the graphics card to run the game, following this Microsoft guide, and check if the same error persists afterward. 

  • jkbjns's avatar
    jkbjns
    New Spectator
    1 day ago

    I've never installed a mod for EA WRC. 2 days ago the game runned smoothly with no problems and no crashes. Yesterday when I tried to open the game i got the problem 0xFFFFFFFF. I repaired the game 3 times, updated all the drivers and I still have the problem 😕

    È stato rilevato un arresto imprevisto del gioco. Riavvia il gioco o contatta Aiuto EA se il problema persiste. (0xFFFFFFFF)

    Session ID: 031gUSSz5rbxjozos83KT+PvFrZux0snU5fQ5GG7iq5mztBr

    Previous Session ID: gXo8AXzk5uLx3YDstc3KFwRpn+kB1pOxKUvZ/bzatrhuTMqo

    Previous Service Session ID: gXo8AXzk5uLx3YDstc3KFwRpn+kB1pOxKUvZ/bzatrhuTMqo

     

  • EA_Claus's avatar
    EA_Claus
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Hey jkbjns​, 

    If you tried all the steps, are you using Armoury Crate by any chance? Or any mods? If you are, try disabling both.

    It might also help to have a look at your DxDiag Report.

    To try to take a closer look on my end, please paste your Session IDs into your reply here after clicking Copy Error Information.

    It should look like this: 

    Session ID: 1yg8A3Xn5uXx3oHots3KSE8VwZsRwQiXclkRzSodXvNQMS2vPrevious Session ID: hHw2A3Hq6+fxi4/t4M3KSlb9F0/yVrXFWQn9IJ1kiNRv2ws1Previous Service Session ID: hHw2A3Hq6+fxi4/t4M3KSlb9F0/yVrXFWQn9IJ1kiNRv2ws1