Ideas

PorcsD's avatar
PorcsD
New Spectator
6 days ago
Status:
Investigating

No connecting to EA…

Hello!

I would like to ask for some help from you.

So far everything was fine with the game, I didn't encounter any problems! Then there was an OP system (win11) reinstallation. In the past few days, I also reinstalled the game from steam. Since then, the problem shown in the pictures below has arisen. The "Connecting to EA" signal goes on for long minutes, but without an error message. All other functions work, which are offline.

What could be the solution to this?

What I have already done...

- I reinstalled the game 2x (even before the big update and now after).

- I also ran a check via steam.

- I also disconnected the steam account, then reconnected it to the EA profile.

- As a last resort, I also modified the DNS as written.

- I read the troubleshoot topics, but I didn't really encounter such a problem...

They didn't bring a solution either!
Thank you in advance for your help!

 

5 Comments

  • A guy called f4zyon over on the steam forums pointed out that turning off two-factor auth fixed it for him, and it worked for me aswell. 

    There you go EA, let us know when you've fixed this wonderful feature 🙂

    Maybe it's a bigger overlaying issue with the authentication, as i also need to press login several times everytime i come to the forum, only then to be hit with a error message and then actually being logged in.

  • EA_Groguet's avatar
    EA_Groguet
    Icon for Community Manager rankCommunity Manager
    5 days ago

    Hey there,

    Thank you for your report. This has been escalated and the team is currently investigating it.

    -Groguet

  • ss900ie's avatar
    ss900ie
    Seasoned Novice
    6 days ago

    I've got the same issue:
    https://forums.ea.com/idea/wrc-bug-reports-en/cannot-connect-to-ea/12067552

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