Knowledge Base Article

[INFO/GUIDE] Checking and manually updating your installed EA app version

By default, the EA app will automatically look for updates and install them when the app is open, or when you start/restart the app. However, in certain cases, there may be delays in receiving the latest EA app updates due to various factors. To check for available updates for the EA app on your device, please follow these steps:

How to check the current version of your installed EA app for Windows

To check your current installed version of the EA app for Windows, open the app, click on the hamburger menu (the three horizontal lines) in the top-left corner, select 'About', and check the App versionAll the numbers before the second (2nd) dash (-) are the most important.

Click on "Spoiler" to reveal the image:

Spoiler

 

How to check the current version of your installed EA app for Mac

To check your current installed version of the EA app for Mac, open the app, click on the EA app menu (next to the Apple logo) in the top-left corner, select 'About EA app', and check the App versionAll the numbers before the second (2nd) dash (-) are the most important.

Click on "Spoiler" to reveal the image:

Spoiler

App version
Click on "Spoiler" to reveal the image:

Spoiler

How to (manually) update the EA app for Windows

Click on "Spoiler" to reveal the info:

Spoiler
  1. Open Windows Search and type "EA app Updater(without the quotation marks) and click on it.



    1. Alternatively, you can open PC Explorer and navigate to "C:\Program Files\Electronic Arts\EA Desktop\EA Desktop" and find 'EAUpdater.exe'
  2. Click on 'Yes' to grant permission for the program to make changes to your device.

  3. A new window will open and check for any available updates for your EA app version.

    1. If there are no updates available, it will notify you that the EA app on your device is already up to date and close itself.

    2. If an update is available, it will automatically download and install it. Once the update is complete, the program will close and open the EA app for you.

How to update the EA app for Mac

The EA app for Mac should automatically update itself in the days after the release of an update. However, you might need to reboot the app or perform an App Recovery to trigger the update.

Updated 6 months ago
Version 3.0
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