How to send DMs on the forums!
We have Direct Messages(DMs) on the forum!
While most of the conversation here is out in the open and publicly visible, at times there's a want for a little more discretion. Such cases might be:
- We've asked you to share some specific sensitive data (like specific technical info or identifying ID codes)
- We need to do some very specific troubleshooting that doesn't need to happen in a public place
- Having one-to-one conversations with other forum-goers here
Note: EA staff can't offer personal/account support via DM.
Getting started is easy, click on the envelope icon in the top right to go to your inbox.
From here you can search, manage, swap to other folders or compose a message.
If you know who you want to message, you can just go to their profile page and click "Message" to the right of their banner
This will bring up the Compose tool, which'll let you fill in the title, body and add any attachments.
It's pretty straightforward, but we hope this helps.
And as a reminder, if someone sends an inappropriate DM, you can report it by clicking the 3 dots in the top right, then choosing Report Conversation.