Can't access account
SOMEONE PLEASE HELP ME ive spoken to so many people in EA and they sent the same automatic response everytime because ive not got enough security details. I JUST WANT MY GIFT CARD ADDED TO MY ACCOUNT. Actually in tears getting no help and they dont care. I dont have acsess to my old email i know my password but requires 2 factor authentication. HELP ME SOMEONE PLEASE. I dont care about my email can someone just add my gift card. CRASHING OUT SOMEONE HELP ME WHY IS THERE NOT A NUMBER TO CALL61Views0likes0CommentsCode doesn't arrive in the email
I would like to know why the confirmation code does not arrive so that I can enter my account in my email, I have tried in every possible way but the code never arrives, if you can solve this problem as soon as possible I will be grateful, because I am and need to enter my account urgently and I can't7Views1like0CommentsEa play membership refund
Hello , Ea play membership is expired on my account long time ago maybe 2 months ago , and just now it take from my card a new subscription, even my card are not in the payment and wallet of my account, I already delete it !!! How could they take money while the card isn’t there and also I didn’t subscribe!! Please I need refund and I don’t want the subscription27Views0likes1CommentEA account seemingly deleted?
I have had the same account through my email for 10 years (I really only use it to play the sims). When trying to log in with the same email and password today, I was told my password didn’t match or the credentials were expired, which is fine I figured I would just try resetting my password, only to be told they couldn’t find an account associated with that email. When I tried logging in through Gmail as it prompts on the log in page, it created a brand new account that has says I’ve only been a member since 2025. I’m really crushed by this, I’ve put a lot of time and money into getting all the things I’ve wanted for the game and now I can’t seem to access that at all. I even have the email receipts of different packs and things I’ve purchased, so there’s proof that this email has been used for an EA about. Genuinely really confused and upset, has this happened to anyone? Is there anyway for this to be fixed or are my games just gone forever?Solved58Views0likes2CommentsEpic games account banned
Hi, I had an existing EA account, then purchased a series of games from Epic Games, which appears to have created a new account (I don't know login details for this account but signs in when I launch one of these games from Epic library). Today I tried to play Star Wars Battlefront II, which opened EA launcher, and I found out that this new account had been banned for "Account Takeover", which is false. Thank you22Views0likes2CommentsRemove steam account link
Hello everyone, I have an EA account that uses an email address I lost access to a long time ago. This EA account is currently linked to my Steam account. The problem is that I’ve also lost access to the EA account itself, and I’m can't manage it or recover it. I’d like to start over by linking a new EA account to Steam, but I’m unable to do so because the old EA account has been linked for the past 8–9 years. Thank you.31Views0likes1CommentSubmitted Help Request But No Info
I filled out the form for EA support at the beginning of the week (Monday) and haven't received anything, not automated email with a ticket number, if I look in my cases I only see the chats that I had previously nothing relating to the ticket that should be related to me filling out this form. I was wondering when should I expect to hear back so that we can try to achieve a solution to my issue. I'm aware that it is the Holiday season and that this time of year usually brings some delays but I would expect that a big corporation such as EA that has millions of customers would at least have a system that sends customers who have reached out for support an automated Email with a case number or some sort of tracking information for their Help/Support Ticket. Are any MODs able to tell me if I should've received something by now or what is going on here in my situation?? Thank you17Views1like1Comment