My account
I dont know where else to go for this, because EA is just absolutely HORRENDOUS at **bleep**ing everything appearantly. I made a new account because my other account got hacked a while back, and I gave up trying to use it, went to login the other day and it finally let me change the password and get back into it. Just to find out my account was banned. Reached out to the EA Help page over a week ago and never heard back. The ban doesnt have any listed reason as to why its banned. I would like my account back, or at the least, a refund on the games I had bought on there so I can buy them on this new account.3Views0likes0CommentsI don't know the reason for the suspension!
Hello everyone, I hope you are well 6 days ago, while playing online, a message appeared on the screen WS-116332-6 Temporary or permanent suspension! And until today I can't log in to my Plus account. I created a case and even announced my problem several times in the online chat. I was asked for the emails I had on the console. They checked all of them and said there was no suspension notice on these emails!!! I haven't received any emails I don't know the reason for the suspension and how long it will last! What's the problem, friends? I'm really tired and confused! We're not hacking. We're not cheating. Why did this problem really arise? The only fun I had with my little brother was playing online. And that was just Battlefield 2042 and FC 255Views0likes0CommentsAccount Recovery
Hello, my EA account which I created in 2012 has recently been linked to an unknown email address. I still have access via my phone number and can log in, but I’m unable to remove or change the email. Please help me secure and recover full control of my account. This is a serious security concern.16Views0likes1CommentSOMEONE PLEASE HELP problem with psn linked accounta
First time ever on a fourm. Super desperate. I’m just trying to link my ea account to my psn but it says it’s already been linked which I don’t even think I did. I got this message: Your accounts can’t be linked because your PlayStation™Network account Yahmanachi already linked to your EA Account for db*****@disabled.ea.com. An EA Account can only be linked to one PlayStation™Network account in its lifetime. why is it a ea domain. thanks.17Views0likes1CommentSomeone made an account under the email I'm using for said account?
So I got an email saying someone had made, and verified, this account using my current email address, naturally I made sure to change the password to this account and all its information, but... I don't understand the motive? Were they waiting for me to log in so they could get my details on the off chance I didn't change the password? To be clear, I did not make this account, it was made using my email and I'm just trying to stay logged in till I know what's going on. I'm not sure what to do about it, are there any other security measures I should be taking here? It's not like they had access to my payment methods or anything, I'm really baffled and concerned. I also changed the password for my email of course, it did scare me that they managed to verify the account somehow, but there's no new logins detected on gmail so I have no idea what's going on. Also if it matters, the email address I received all this info from was mailto:EA@e.ea.com, I wasn't sure if it was legit so I made sure to only log into the website itself, wasn't gonna risk falling for a phishing scam. So yeah, any advice? Should I be worried, should I be doing something else? I appreciate any and all help.31Views0likes1CommentImpossible to delete account
Is there an email or phone number I could reach out to or could someone from EA reach out to me? Someone created an account using my email and I have been waiting over an hour for someone to help me with the chat feature (keeps saying my wait is 3 minutes). I do not want my email attached to this account or any of my information and it seems like there’s no way to delete it despite EA having the “right to be forgotten” information on their page. The chat feature does not work in incognito or regular tabs.13Views0likes1CommentNeed my Steam account unlinked from an EA account that isn't mine
So more context to the title: I haven't really been using my EA account much because I haven't needed it and I primarily play all my games on Steam. Recently I wanted to play Battlefront II but it was linked to some Russia email that was not mine. I suspect this happened when my Steam account was hacked a while back. I don't know what to do because I can't disconnect it from the Steam side and this is not the account it is linked to. I tried opening a case but that doesn't help and I can't just email someone about this horrible situation. Is there anything at all that EA can do? If I can move this to email so I don't have to post a bunch of information out in the open to prove that the steam account is mine and the same email as this account please do.Solved11Views1like1CommentCant change my email address and cant make a case to ea.
Ive tried multiple times to change my primary address after being hack but i havent been able to just says the email address i want to change it to is invalid or ive recently changed it. Its been almost 2 months that ive had a random email address for my account. Can someone please help me make a case to ea?27Views0likes3Comments