Important Information about the "Stuck in Attack" - Bug
Hey all! We are terribly sorry, but the bug "attack in progress" is not solved yet. What seemed like an easy fix by simply restarting the affected worlds turned into an ongoing issue. We are currently working on this and apologize for the inconvenience this has caused. We would kindly ask you to stop reporting affected worlds, because restarting does not fix the issue and we need to find out what has caused this bug first. Thank you for your understanding. We will keep you updated! If you want to help us solve this problem read this blog post: PTE – We Need Your Help – Bug Finders Wanted – "Stuck in Attack" | EA Forums - 4983665 Kalyn (Envision Entertainment Dev Team)Bug Reporting – Guide
Hello Commanders, If you encounter a bug in the game, please report it in the Tiberium Alliances Technical Issues | EA Forumsand fill in the template below. This helps us to take care of the issue and solve it as soon as possible. Please always use the search function first and see if others had the same problem as you (in most cases they do). This helps us keeping this forum organized and prevent redundant post. Thanks! Please note that we are not working on weekends (this includes Friday evening). We will get back to you as soon as possible on Monday morning. Thank you for your understanding. When reporting a bug please always give us as many details as possible, such as: Account:<account that experienced the issue> World:<world name or id on which the bug was perceived> Date/Time:<date and time when the bug happened> Browser (Version)/ Operating System:<browser (including version if possible) and operating system used when the bug appeared> Describe the Bug/ what happened:<describe what you did to experience the error, what the error looked like< optional: Steps to reproduce the error:<step/actions to perform in order to recreate the bug> Additional Details:<any additional information which might be useful as well as screenshots, console outputs etc.> Thanks for your support! Kalyn (Envision Entertainment Dev Team)19Views0likes0CommentsPTE – We Need Your Help – Bug Finders Wanted – "Stuck in Attack"
Hello PTE-Testers! As you might know we are currently trying to find the cause for the "stuck in attack" bug. Now we are asking for your help! We need more people to try and reproduce the bug on the PTE Server and report the details back to us. What we know so far about how the bug occurs: a) move the base to a camp or an outpost b) this (can) cause the game to crash c) after this the same camp or outpost is attacked d) the camp / outpost is stuck in attack Note: this does not always have to be the case. It might be another camp / outpost that is being attacked or there might be no crash at all. If you want to help us investigate this issue do the following: move around the world in your sector look out for rogue camps or outposts attack them if the bug occurred, report it to us in this thread Please include the following details in your bug report: Time stamp Name of your base Category of target (camp or outpost) Coordinates of target Thank you for your participation! We hope that we can find the root of this issue with combined forces and be free of it at last.^^ Kalyn (Envision Entertainment Dev Team)PTE Reset October 2nd, 2024
Hello Testers! We are resetting the PTE! Reset will occur on Wednesday, October 2nd, 2024, between 6:00 - 10:00 a.m. UTC. All progress in the world will be reset. The new world configuration will include the following details: max player level: 80 max NPC level: 80 We thank every tester for their time and effort committed. See you on the Battlefield, Testers!New Firestorm 25 World Starting on October 9th, 2024
Greetings Commanders, The next Firestorm assignment is waiting for you. Firestorm 25 will start on Wednesday, October 9th, 2024, at 2 pm UTC, with 5.000 player slots! This mission leads you into a smallerworld (350x350) with a POI bonus of 50%. The Forgotten will attack you and the morale system is active. Be prepared, because this world has a special ruleset with reduced timers and cooldowns. Relocation cooldowns are also reduced. The starting layout is random, and the ruleset will be "Uprising". The player levels will cap at 65. See you on the battlefield, Commander!Outage – September 23rd 2024
Hello Commanders, due to an unforeseen issue, some worlds are currently unavailable.We are working on it and hope to fix this problem as soon as possible. We apologize for the inconvenience and willupdate this post as soon as we have more details. Kalyn (Envision Entertainment Dev Team Member)Scheduled Maintenance September 18th, 2024
Hello Commanders! After the last maintenance some worlds failed to regenerate NPC bases properly. This will be fixed during the next maintenance. The maintenance will be performed onWednesday September 18th,2024. We will take each affected game world offline. This process will take 30 to 60 minutesfor each world to complete. Game progress is halted during that time. We start to take down the worlds around 06:00 a.m. UTC. Unless there are any unforeseen obstacles, we hope to complete the process around 10:00 a.m. UTC and start to bring back the worlds. Affected worlds: World 1 Swedish World 1 Norwegian World 1 Finnish World 1 Danish World 44 (Europe) Welt 16 World 45 (USA West Coast) World 6 Spanish World 47 (Europe) World 3 Portuguese World 48 (Europe) World 49 (USA East Coast) World 7 French World 4 Portuguese World 52 (USA East Coast) World 89 (Europe) World 10 Polish World 91 (Europe) World 4 Italian World 92 (USA West Coast) World 19 Russian World 93 (Europe) World 11 Brazilian World 14 French World 17 Spanish World 94 (USA West Coast) World 2 Romanian World 2 Slovak World 5 Portuguese World 97 (Europe) Welt 36New Tiberian 64 World starts September 12th, 2024
Attention, Commander! A new world is about to start soon! Tiberian 64 will open on September 12th, 2024, at 14:00 UTC. The world has 15.000 slots. Ruleset: Uprising. There will be no Forgotten attacks, but your troops will be affected by morale malus! Players levels will cap at 65 and the layout is random. Prepare yourself and your alliance and be ready when the new world launches, to get the best chances to claim the top of the ranking and be the first to beat the fortress! See you on the battlefield, Commander!Hardware Maintenance August 20th & August 21st, 2024
Hello Commanders! We will be performing scheduled maintenanceonTuesday August 20th& Wednesday August 21st, 2024. We will take each affected game world offline. This process will take2-3 hours for each world to complete, game progress is halted during that time. We start to take down the worlds around 06:00 UTC.Unless there areany unforeseen obstacles, we hope to complete the process around16:00 UTC and start to bring back the worlds. Part 1 Date:August 20th, 2024 Time frame: 6:00 UTC - 16:00 UTC Expected downtime per world:2-3h Affected Worlds: Firestorm 10 Firestorm 11 Firestorm 12 Firestorm 14 Firestorm 16 Firestorm 17 Firestorm 18 Firestorm 2 (Asia Pacific) Firestorm 20 Firestorm 21 Firestorm 3 (Asia Pacific) Firestorm 4 (Asia Pacific) Firestorm 5 (Asia Pacific) Firestorm 7 (Asia Pacific) Firestorm 8 Firestorm 9 Speedworld 1 (Europe) Tiberian 10 (Europe) Tiberian 11 (Europe) Tiberian 13 (Europe) Tiberian 14 (Europe) Tiberian 15 (Europe) Tiberian 2 (Europe) Tiberian 21 (Europe) Tiberian 22 (Europe) Tiberian 23 Tiberian 24 Tiberian 25 Tiberian 26 Tiberian 27 Tiberian 28 Tiberian 29 Tiberian 30 Tiberian 31 Tiberian 32 Tiberian 33 Tiberian 34 Tiberian 35 Tiberian 36 Tiberian 39 Tiberian 40 Tiberian 42 Tiberian 43 Tiberian 44 Tiberian 45 Tiberian 46 Tiberian 48 Tiberian 49 Tiberian 5 (Europe) Tiberian 51 Tiberian 52 Tiberian 53 Tiberian 54 Tiberian 56 Tiberian 57 Tiberian 58 Tiberian 6 (Europe) Tiberian 60 Tiberian 61 Tiberian 63 Tiberian 7 (Europe) Tiberian 8 (Europe) Veteran World 2016 Veteran World 3 Veteran World 4 Veteran World 5 Veteran World 6 Veteran World 8 Veteran World 9 Welt 1 Welt 10 Welt 13 Welt 15 Welt 18 Welt 2 Welt 23 Welt 3 Welt 33 Welt 34 Welt 37 Welt 38 Classic Welt 4 Welt 5 Welt 6 Welt 7 Welt 8 Welt 9 World 1 World 1 Arabic World 1 Brazilian World 1 Dutch World 1 French World 1 Italian World 1 Polish World 1 Portuguese World 1 Slovak World 1 Spanish World 1 Turkish World 1 Ukrainian World 10 (Europe) World 10 Russian World 10 Spanish World 100 World 101 (Europe) World 105 (Europe) World 107 Classic (USA East Coast) World 108 Classic (USA West Coast) World 109 Tiberian 1 (Europe) World 11 (Europe) World 11 Polish World 110 Wrath 1 (Americas) World 111 Firestorm 1 (Asia Pacific) World 12 Brazilian World 13 (USA East Coast) World 13 Brazilian World 13 French World 14 (Europe) World 15 (Europe) World 15 Spanish World 16 Russian World 16 Spanish World 17 (USA East Coast) World 17 Russian World 18 (Europe) World 18 Russian World 19 (USA West Coast) World 2 World 2 Arabic World 2 Brazilian World 2 Danish World 2 Dutch World 2 French World 2 Hungarian World 2 Italian World 2 Norwegian World 2 Polish World 2 Portuguese World 2 Russian World 2 Swedish World 2 Turkish World 20 Russian World 21 Russian World 22 (USA East Coast) World 23 (Europe) World 24 (Europe) World 25 (USA West Coast) World 26 (USA East Coast) World 27 (Europe) World 28 (USA East Coast) World 29 (Europe) World 3 World 3 Brazilian World 3 Dutch World 3 French World 3 Italian World 3 Polish World 3 Russian World 3 Spanish World 30 (Europe) World 31 (USA West Coast) World 32 (USA East Coast) World 33 (Europe) World 34 (Europe) World 35 (USA East Coast) World 36 (Europe) World 37 (Europe) World 38 (USA West Coast) World 4 (Europe) World 4 Dutch World 4 French World 4 Polish World 4 Russian World 4 Spanish World 40 (Europe) World 41 (Europe) World 42 (USA East Coast) World 5 Dutch World 5 French World 5 Russian World 5 Turkish World 50 (Europe) World 51 (USA West Coast) World 53 (Europe) World 54 (Europe) World 56 (Europe) World 57 (Europe) World 59 (USA West Coast) World 6 (Europe) World 6 Brazilian World 6 French World 6 Russian World 6 Turkish World 7 Russian World 7 Spanish World 7 Turkish World 78 (Europe) World 8 Spanish World 81 (Europe) World 82 (Europe) World 85 (Europe) World 88 (USA West Coast) World 9 (USA West Coast) World 9 Polish World 90 (USA West Coast) World 95 (Europe) World 98 (Europe) World 99 (USA East Coast) World Championship World Championship 2015 World Championship 2017 World Championship 2019 World Championship 2023 Wrath 13 (Americas) Wrath 14 (Americas) Wrath 15 (Americas) Wrath 16 Wrath 17 Wrath 18 (Americas) Wrath 19 Wrath 20 Wrath 23 Wrath 25 Wrath 27 Wrath 29 Wrath 3 (Americas) Wrath 4 (Americas) Wrath 5 (Americas) Wrath 6 (Americas) Wrath 9 (Americas) Part 2 Date:August 21st, 2024 Time frame: 6:00 UTC - 16:00 UTC Expected downtime per world:2-3h Affected Worlds: Firestorm 13 Firestorm 15 Firestorm 19 Firestorm 22 Firestorm 23 Firestorm 24 Firestorm 6 (Asia Pacific) Speedworld 2 (Europe) Tiberian 12 (Europe) Tiberian 16 (Europe) Tiberian 17 (Europe) Tiberian 18 (Europe) Tiberian 19 (Europe) Tiberian 20 (Europe) Tiberian 3 (Europe) Tiberian 37 Tiberian 38 Tiberian 4 (Europe) Tiberian 41 Tiberian 47 Tiberian 50 Tiberian 55 Tiberian 59 Tiberian 62 Tiberian 9 (Europe) Veteran World 2 Veteran World 7 Welt 11 Welt 12 Welt 14 Welt 16 Welt 17 Welt 19 Welt 20 Welt 21 Welt 22 Welt 24 Welt 25 Welt 26 Welt 27 Welt 28 Welt 29 Welt 30 Welt 31 Welt 32 Welt 35 Welt 36 World 1 Czech World 1 Danish World 1 Finnish World 1 Hungarian World 1 Indonesian World 1 Norwegian World 1 Romanian World 1 Russian World 1 Swedish World 10 Brazilian World 10 French World 10 Polish World 102 (USA West Coast) World 103 (Europe) World 104 (USA East Coast) World 106 (Europe) World 11 Brazilian World 11 French World 11 Russian World 11 Spanish World 12 (Europe) World 12 French World 12 Russian World 12 Spanish World 13 Russian World 13 Spanish World 14 French World 14 Russian World 14 Spanish World 15 French World 15 Russian World 16 (Europe) World 16 French World 17 Spanish World 18 Spanish World 19 Russian World 19 Spanish World 2 Czech World 2 Romanian World 2 Slovak World 2 Spanish World 21 (Europe) World 3 Czech World 3 Portuguese World 3 Turkish World 39 (USA East Coast) World 4 Brazilian World 4 Italian World 4 Portuguese World 4 Turkish World 43 (Europe) World 44 (Europe) World 45 (USA West Coast) World 46 (USA East Coast) World 47 (Europe) World 48 (Europe) World 49 (USA East Coast) World 5 (USA East Coast) World 5 Brazilian World 5 Polish World 5 Portuguese World 5 Spanish World 52 (USA East Coast) World 55 (USA East Coast) World 58 (USA East Coast) World 6 Polish World 6 Spanish World 60 (Europe) World 61 (USA East Coast) World 62 (Europe) World 63 (Europe) World 64 (USA East Coast) World 65 (USA West Coast) World 66 (Europe) World 67 (USA East Coast) World 68 (USA West Coast) World 69 (USA East Coast) World 7 (Europe) World 7 Brazilian World 7 French World 7 Polish World 70 (Europe) World 71 (USA East Coast) World 72 (Europe) World 73 (USA West Coast) World 74 (USA East Coast) World 75 (Anniversary) World 77 (USA East Coast) World 79 (USA West Coast) World 8 (USA East Coast) World 8 Brazilian World 8 French World 8 Polish World 8 Russian World 80 (USA East Coast) World 83 (USA East Coast) World 84 (Europe) World 86 (USA East Coast) World 87 (Europe) World 89 (Europe) World 9 Brazilian World 9 French World 9 Russian World 9 Spanish World 91 (Europe) World 92 (USA West Coast) World 93 (Europe) World 94 (USA West Coast) World 96 (USA East Coast) World 97 (Europe) World Championship 2021 World Forgotten Attacks Beta Wrath 10 (Americas) Wrath 11 (Americas) Wrath 12 (Americas) Wrath 2 (Americas) Wrath 21 Wrath 22 Wrath 24 Wrath 26 Wrath 28 Wrath 7 (Americas) Wrath 8 (Americas)
PTE – We Need Your Help – Bug Finders Wanted – "Stuck in Attack"
Hello PTE-Testers! As you might know we are currently trying to find the cause for the "stuck in attack" bug. Now we are asking for your help! We need more people to try and reproduce the bug on the PTE Server and report the details back to us. What we know so far about how the bug occurs: a) move the base to a camp or an outpost b) this (can) cause the game to crash c) after this the same camp or outpost is attacked d) the camp / outpost is stuck in attack Note: this does not always have to be the case. It might be another camp / outpost that is being attacked or there might be no crash at all. If you want to help us investigate this issue do the following: move around the world in your sector look out for rogue camps or outposts attack them if the bug occurred, report it to us in this thread Please include the following details in your bug report: Time stamp Name of your base Category of target (camp or outpost) Coordinates of target Thank you for your participation! We hope that we can find the root of this issue with combined forces and be free of it at last.^^ Kalyn (Envision Entertainment Dev Team)New Firestorm 25 World Starting on October 9th, 2024
Greetings Commanders, The next Firestorm assignment is waiting for you. Firestorm 25 will start on Wednesday, October 9th, 2024, at 2 pm UTC, with 5.000 player slots! This mission leads you into a smallerworld (350x350) with a POI bonus of 50%. The Forgotten will attack you and the morale system is active. Be prepared, because this world has a special ruleset with reduced timers and cooldowns. Relocation cooldowns are also reduced. The starting layout is random, and the ruleset will be "Uprising". The player levels will cap at 65. See you on the battlefield, Commander!
