Bug Report: Ads appearing over the top of games blocking gameplay.
This is not isolated to one game. Every game I have tried today has had the same problem. Screenshots included. The ads appear to be breaking their frames. They are appearing over the top of the games and interfering with gameplay. Pogo Username: onejbird Device Type: Desktop PC OS Version: Windows 11 Version 25H2 (Build 26200.8655) Browsers Tested: Google Chrome Current Browser Version Number: Version 149.0.7827.115 (Official Build) (64-bit) DxDiag File Attached: No Error Messages or Exact Wording: None What Level is Freezing: None Troubleshooting Steps Completed: Cleared Edge browser cache and cookies Disabled all browser extensions Restarted computer Tried incognito modeTile Hero Lives Countdown Resetting
I was playing Tile Hero and ran out of lives. The countdown said I had about 6 minutes until I got another life (heart?). So I clicked out of it. I came back a few minutes later and I did not have any lives and the countdown now said I had 25 minutes until I get another one. Countdown clock seems to be resetting without gaining any lives. Help!
Missing Daily Sudoku badges
I would appreciate any help in getting credit for missing badges in Pogo Daily Sudoku. During the last major program update, many of the badges were missing, some came back and other did not. Here is a list of missing badges - Daily Sudoku for January through August of 2022 February of 2023 My username is LVCCSVR email mailto:[edit: email address removed] Desktop computer, windows 10Mahjong sanctuary stuck in task list!
Second time posting and I am desperate for help. Customer support refuses to do anything and I am missing out on completing challenges, losing gems by not having this issue resolved! I am having an issue loading Mahjong Sanctuary on Pogo. The game loads normally, and after I click Play, a screen appears after a couple of seconds that says a birds work is never done lets get back to the task list. At that point the game becomes stuck. I cannot interact with anything except the task list. When I click it, a message appears saying I still have area tasks to complete. A hummingbird appears with a blank non clickable square beside it, and I cannot exit this screen unless I return to the Pogo home page. I have tried all fixes suggested by EA Customer Support, but none worked. They advised me to post this issue in the forums where their experts can advise. I am 100% sure this is a pogo issue, not an issue on my end. My husband also has an account and has no trouble opening the game on his computer but if he logs in under my account it will not open. Thank you for any help you can give
