PLEASE HELP! Mahjong sanctuary stuck in task list!
Second time posting and I am desperate for help. Customer support refuses to do anything and I am missing out on completing challenges, losing gems by not having this issue resolved! I am having an issue loading Mahjong Sanctuary on Pogo. The game loads normally, and after I click Play, a screen appears after a couple of seconds that says a birds work is never done lets get back to the task list. At that point the game becomes stuck. I cannot interact with anything except the task list. When I click it, a message appears saying I still have area tasks to complete. A hummingbird appears with a blank non clickable square beside it, and I cannot exit this screen unless I return to the Pogo home page. I have tried all fixes suggested by EA Customer Support, but none worked. They advised me to post this issue in the forums where their experts can advise. I am 100% sure this is a pogo issue, not an issue on my end. My husband also has an account and has no trouble opening the game on his computer but if he logs in under my account it will not open. Thank you for any help you can givePogo Slots will not load Nile game
I have tried playing Pogo slots the Nile game to complete the quest for Bingo. It has not loaded the past day. I have tried a Samsung tablet using chrome as well as a desktop with Windows 11 on chrome. I have restarted, cleared cache and cookies, and logged out of the Pogo account. All other games are working including Garden Blast. Garden Blast does not give enough Pogo items needed to complete the challenge. Please help. Account mndelisle.Matching Moments, could not restore data.
The Matching Moments game will not load, and never has for me. Could not restore data. It works for others but not my account, on the same PC. Pogo username: jaybopp82 Date (approximately) when you first encountered this error: last week Device Type: desktop OS version: Windows, all updates installed Browsers Tested: Chrome (incognito), edge Current Browser Version Number: latest DxDiag File attached: (Yes/No) no What Troubleshooting steps you've already completed: cleared cache, other PCs, other pogo accounts (works) Any issues with other games: Only this game
Jungle Gin Ratings
Pogo Username: Chiquiafeliz40 Game with Issue: Jungle Gin Issue Description: My rating points do not increase when I win a game, but they are correctly deducted when I lose. This makes it impossible to rank up. Date Encountered: 01/9/2026 8 pm MTN Device Type: Laptop OS Version: Windows 10, Browsers Tested: Chrome Browser Version: (Found in "About" section of browser settings) Troubleshooting Completed: I have already cleared cache/cookies, updated my browser, and tried Incognito mode with no success.
