FC Mobile freezes when opening Squad screen
Hello, I am having an issue in EA SPORTS FC Mobile. The game works normally, including matches, the store, and other menus. However, whenever I open the Squad/Lineup page, the entire game freezes and becomes unresponsive. I have already tried: - Clearing cache - Reinstalling the game - Restarting my phone - Updating my device - Changing battery settings My device is Xiaomi 11T Pro. The issue started after opening several player packs. I also tested the same account on another device (tablet), and the Squad screen still freezes there as well. This suggests the issue is related to my account or squad data rather than my device. Please check if there is a problem with my squad data or account and help resolve this issue. Thank you.
Game with a black screen and closing by itself.
Hello, EA Support Team. I am an active FC Mobile player and I am facing a critical issue that has completely prevented me from accessing the game for about 5 days. The problem started suddenly: I played normally around 8:20 PM and everything was working correctly. However, when I tried to open the game again at 10:00 PM on the same day, it entered an infinite black screen loop. After uninstalling and reinstalling the app through the Google Play Store, the issue became even worse: the game no longer gets past the startup screen, closes by itself, and Android immediately displays the message that “the app keeps crashing”. I have already tried several troubleshooting procedures: clearing cache and app data; complete reinstallation; updating Android System WebView; updating Google Play Services; restarting the device; checking app permissions; testing on different Wi-Fi and 4G networks. Nothing solved the issue. While researching on the official EA forum and FC Mobile communities, I found several recent reports from users experiencing similar crashes after recent game updates, including on different devices. Everything indicates a possible incompatibility between the current FC Mobile build and certain devices, processors, or Android versions. I am being heavily affected in my game progress, missing events and daily missions, especially with the UTOTS period approaching. I kindly ask the technical team to investigate this issue urgently.H2H Continuous Pause Disconnect Glitch 3-4 Days Straight
For the past 4 days, I have been dealing with a major issue in Head-to-Head matches. Every time a match is paused, the game immediately disconnects. It has been happening continuously for days. My internet connection is completely stable and my router has been reset, but the game kicks me out as soon as the pause screen is triggered. It seems like opponents are abusing a pause exploit/no-loss glitch to drop the matches on purpose. Please look into this server synchronization exploit and fix it. The competitive side of the game is completely unplayable right now because of these constant pause disconnects.New fc mobile update bug
Hello EA Support, I am using an iPhone X to play FC Mobile. Before the latest game update, the game ran smoothly without any issues. However, since the update, I have been experiencing several problems. When playing Manager Mode and Head-to-Head matches, the game frequently crashes and closes unexpectedly. In some cases, the game does not crash during the match, but after the match ends, it becomes stuck on the pitch screen and does not proceed to the rewards or results screen. As a result, I am often forced to manually close and relaunch the game after every match in order to continue playing. I would appreciate if you maybe provide an update to fix the game’s bugsFragments ERROR
I had 990 Nation 2 Story Fragment Tokens, but when I went to redeem the final 300 from Brazil, my total reset to 410, I don't know why. I didn't spend them on any players, and my fragments simply vanished. Has this happened to anyone else? I need help. Eu tinha 990 tokens de fragmentos de de uma história de nação 2 quando eu fui resgatar os últimos 300 do Brasil, meu número resetou para 410 não sei porquê. Não gastei em nenhum jogador e meus fragmentos simplesmente desapareceram. Mais alguém? Preciso de ajuda.FC Mobile Audio Lag and Performance Issue
FC Mobile Audio Lag and Performance Issue Hello Support Team, I am experiencing a serious audio lag and gameplay performance issue in FC Mobile. This problem happens on a daily basis and makes the game very difficult to play. The audio becomes delayed and starts lagging, and the gameplay is no longer smooth. I have tried multiple troubleshooting steps, including: * Uninstalling and reinstalling the game * Updating the game to the latest version * Clearing the game cache * Clearing the game storage/data * Restarting my device I keep uninstalling and reinstalling the game because it temporarily fixes the issue. However, the game only runs smoothly for about 2 minutes before the audio lag and performance problems return. This has become a daily occurrence and is very frustrating. Please investigate this issue and let me know if there is a solution or if this is a known problem. I would appreciate any assistance in resolving it. Thank you.