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Lost Game Progress related to Linking to EA
I need this case escalated to an advisor for an account-linking issue. I lost access to my original FC Mobile profile after attempting to link my EA Account. During this process there appeared to be two accounts, I used a Revert option, and I may have subsequently deleted one of the EA accounts. My original FC Mobile profile still exists and is searchable by other players: Username: slicepin OVR: 121 Level: 30 Formation: 4-3-3 2 DMs My Game Center account is also named slicepin. However, signing into the same Game Center account now loads a new FC Mobile profile instead of my original profile. The new profile is currently linked to both Game Center and an EA Account. UID of the new/wrong profile: removed I do not know the UID of my original OVR 121 profile, because I can no longer access it. The original slicepin profile is still visible when searched from another FC Mobile account, and I can provide a screenshot. Please investigate the account-link/revert history and identify which EA Account or login was previously associated with my original slicepin FC Mobile profile. I am not asking to restore progress to this new UID; I need access restored to the original profile.Hakar
**"Peace, mercy, and blessings of Allah be upon you. A piece of advice to anyone who owns an account in the FC Mobile game—advice straight from the heart: delete your account before you get sick because of this despicable game. Thank God, I have finally managed to delete my account after almost 6 years or more with this game. However, I reached a point of absolute certainty that the people running this game possess every bad trait possible; their sole focus is purely on their own financial gain, while the opinions, desires, and repeated complaints of the subscribers mean absolutely nothing to them. My advice to you is not to just uninstall the app, but to completely delete the account so that you do not go back to it again, as I used to do in the past. This time, I finally succeeded in deleting the account so that I can never return."**Stuck in infinite chat loop - F2P Account hijacked via persistent hardware link
My FC Mobile account has been compromised. The hacker deleted my original registration email and has a persistent session/hardware link on their device. Changing passwords does not kick them out. Front-line chat keeps dropping and putting me in a broken transfer loop. I am a Free-to-Play (F2P) player, but I have all my original creation details (original email, device model, creation city, and date) ready to verify ownership. Please escalate my case so a senior agent can execute a backend session wipe on my UID.Request for 60Fps/High
Issue - I am unable to select high frame rate"(60 FPS)in the game graphics settings.It shows"not supported on this device"despite the hardware being fully capable. Device details. *Model:Infinix hot 50 5g(X6720) *Chipset:Mediatek Dimensity 6300 *GPU:Mali-G57 MC2 *RAM:8GB RAM *Display Refresh Rate:120Hz Message - I am writing to request that this device be added to whitelist for 60 FPS.The dimensity 6300 chipset and 120Hz screen easily meet the requirements for smooth high-frame-rate gameplay,but the game is currently "soft-locked"to 30 FPS.Please optimize this model in the next updateEnough Is Enough — FC Mobile Players Deserve Better
Subject: Enough Is Enough — FC Mobile Players Deserve Better Dear EA SPORTS FC Mobile Team, I'm going to be direct: my patience with this game is running out. I'm a level 75 player who has invested a significant amount of time into FC Mobile. I play because I genuinely love football, competition, and the satisfaction of building a strong team. But lately, the experience has been testing my patience rather than rewarding it. I've opened 20 drafts hoping to obtain a player I genuinely wanted. I wasn't demanding Cristiano Ronaldo for free, and I would even have been happy with Pepe. I understand that rewards involve randomness. What frustrates me is how disappointing the experience feels when players put in the time and effort to participate but repeatedly walk away dissatisfied. On top of that, the game stutters across every mode. Controls feel delayed, gameplay freezes, and matches become frustrating for reasons that appear unrelated to my actual football decisions. This is a technical issue that deserves serious attention, not a response telling players to keep trying. Let me be clear: I am not asking for special treatment, free rewards, or guaranteed players outside the published rules. I'm asking for a game that performs properly, transparent information about draft odds and guarantees, and a support team that takes persistent problems seriously. A loyal player should not have to choose between silently accepting a frustrating experience and risking their account by speaking up. Criticism is not disrespect. Players should be able to raise legitimate concerns without feeling that their voices don't matter. Please investigate the performance problems I'm experiencing and provide a meaningful response about the game's draft and reward mechanics. I would rather receive an honest explanation than another generic reply. I love this game, but that doesn't mean I'll pretend everything is fine when it isn't. Loyalty should not be mistaken for unlimited patience. I hope this feedback reaches someone who is willing to take it seriously. Regards, A frustrated but genuine FC Mobile playerI got error in doing mission Saudi Arabia and EA give prize banned 671 hours
I got error kicked from application during doing mission Saudi Arabia . i don't know why but i try again and get error kicked again from EA aplication. And then that is going bad EA give me prize banned my account for 671 hours that the reason i don't know why. The application is error but my account get banned by EA. EA pleaseee back unbanned my account...Not Compatible
Ea FC Mobile shows "device not compatible" after reinstall Hi EA Support, I'm having trouble reinstalling EA SPORTS FC Mobile on my device. Device: Samsung Galaxy A06 (model SM-A065F) OS: Android 16 (One UI 8) What happened: I had FC Mobile installed and working perfectly on this exact device. Yesterday I deleted the app, and today when I try to reinstall it from the Google Play Store, it shows "This app is not compatible with your device." Nothing about my device has changed since it last worked. Could you please check the compatibility manifest for the Galaxy A06 (SM-A065F) and let me know if this can be corrected, or advise on how I can reinstall the game? Thank you for your help.FC Mobile 60/90/120 FPS or graphics settings unavailable on specific devices
Hello EA team, I'm writing to report a performance issue on my Infinix Hot 40 Pro, which is powered by the MediaTek Helio G99 processor (8GB RAM, 120Hz display). The 60 FPS option is completely unavailable in EA SPORTS FC Mobile, even though this chipset is more than capable of handling it. Other graphic-intensive games run at 60fps and above on this device without any issues. This is clearly not a hardware limitation — it's a missing software optimization on EA's side. Many players with Helio G99 devices are facing the same problem, and we'd appreciate an official response and a fix in an upcoming update. Please add Helio G99 to the list of supported devices for 60 FPS. Thank you.
Gameplay Problems
Respected FC Developers, After the recent fc mobile 27 update the passing system is now so bad that my players are literally passing to opponent players every single time. Sometimes the shoot, pass, through, skill moves buttons are not working for which players are missing great opportunities to score goals. The system of finding opponents in VSA, H2H, Manager Mode is brutal as because after reaching 9 stars in H2H/VSA i am facing opponents with more than 30 stars. Sometimes in very important matches we are getting disconnected although we are getting good ping. After getting defeated in a match against 30 stars to 50 stars or more stars opponents the game will give the same amount of stars opponents for 5 to 6 times in a row. Another thing is that after taking the ball from opponent without takling or sliding i am always getting a foul but whenever my opponent is committing a brutal takle or slide he/she is not getting a foul which is very frustrating. I hope you will listen to our queries and will fix them.Stop scripted in vsa, h2h and manager mode
Hi Dev As subject, pls stop scripted upon reaching FC Champion. I have 126 ovr team. I am unable to play this scripted game. Player doesn't respond as they used to. Defender keep standing still in vsa, h2h and manager mode. Script are too much on FC 27. Way too much. Tks.I'm locked out of my level 52 / 125 OVR account due to Game Center sync error
on iOS, I was locked out of my account (Chickengamer16) which was only synced to my game center, and on october 1st, that game center locked me out of that account and gave me a new account which i don't want, ive tried every method to get Chickengamer16 back but it doesnt work, I've provided 2 screenshots below (my team lineup and the stats in division rivals) as proof that it exists, can anyone help get my account back please?
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