Forum Widgets
My account suspended for 7 days and I made an appeal and nothing happened
Hello EA Support Team, My FC Mobile account has been suspended with the error code: 0x00102710. I believe this suspension may have happened by mistake. I always play the game fairly and I have never used any hacks, cheats, or illegal tools. I respect EA’s rules and I enjoy playing FC Mobile regularly. If there was any unusual activity detected, it may have been caused by network/VPN or automatic login issues. I kindly request you to please check my account again and remove the suspension if possible. I’d be very grateful if you review my account and allow me to continue playing normally, because that game is my everything whenever I come back from work the game always makes me smile.I randomly lost my fc mobile account
Hello EA Support, I need help recovering my FC Mobile account. My club name was Mbappe, and my team was around 110+ OVR. When I opened FC Mobile and signed in with the same Game Center account I always use, the game started a brand-new account and put me into the tutorial instead of loading my old team. I don’t believe my account was linked to an EA Account or Facebook. I was expecting my Game Center account to load my original team. Could you please check if my account can be recovered? I’m happy to provide any additional information you need, such as my device, approximate last login date, or any other details that could help identify my account. Thank you for your time and assistance.last 5 days I am not playing a single match because this technical issues.
When I am a match open then it's showing. last 5 days I am not playing a single match because this technical issues. SORRY RESOURCE DOWNLOAD ERRORIOx000003E8] Please make sure you are connected to the Intemet or free up more local storage. (Userld = Edit – UID removed. For your own safety, do not share it on public forums.] )Main account cannot play any PvP (Cherry /
Hello EA FC Mobile Team, I am asking for help because I believe this issue is related to my FC Mobile account rather than my device or internet connection. Player Nickname: Nick Problem: For several days I have been unable to play any online PvP modes including: • Division Rivals H2H • VS Attack • Manager Mode Matchmaking always succeeds. The match starts loading, but immediately after kickoff I receive either: • Cherry Network Error or • Network Synchronization Error After that I am disconnected from the match. I have already completed all possible troubleshooting: ✓ Reinstalled the game ✓ Restarted the phone ✓ Tested on TWO different iPhones ✓ Tested on Wi-Fi ✓ Tested on mobile data ✓ Tested different internet connections ✓ EA Account is linked correctly ✓ Game Center is linked correctly ✓ Facebook is linked correctly The most important test: I created a completely NEW FC Mobile account on the SAME iPhone using the SAME internet connection. The new account can play H2H and other PvP modes without any issues. Only my main account cannot connect. Because of this, I believe the problem is related to my account on the EA server side rather than my device or network. Could someone from the FC Mobile team please check my account status and investigate whether there is any server-side issue affecting this UID? If necessary, I can also provide screenshots showing: - Cherry error - Network Synchronization Error - My UID - Successful matchmaking on the new account Thank you very much.FC Mobile 60/90/120 FPS or graphics settings unavailable on specific devices
Hello EA team, I'm writing to report a performance issue on my Infinix Hot 40 Pro, which is powered by the MediaTek Helio G99 processor (8GB RAM, 120Hz display). The 60 FPS option is completely unavailable in EA SPORTS FC Mobile, even though this chipset is more than capable of handling it. Other graphic-intensive games run at 60fps and above on this device without any issues. This is clearly not a hardware limitation — it's a missing software optimization on EA's side. Many players with Helio G99 devices are facing the same problem, and we'd appreciate an official response and a fix in an upcoming update. Please add Helio G99 to the list of supported devices for 60 FPS. Thank you.
Can't finish my daily task due to not being able to watch ads
Every now and then I cant watch the ads in the daily task so I usually close the app and when it reopens it works. But this time I have tried to do this for about two days now and I still can't watch the ads to finish my daily task. Due to this I have now missed the shards I was supposed to earn. Which is very upsetting to me and why I am here. Before any suggestions I would like to say it is not an Internet issue nor a cache issue. I have checked both.Subject: Live OVR - Missing Claim Button (Account-Specific Bug)
Hello EA FC Mobile Team, I believe my account is affected by an account-specific bug in the The World's Game → Live OVR chapter. Account details: Level: 31 Team OVR: 120 Issue: I currently have 1034 World's Game Tokens, but when I tap any Live OVR ICON (for example Anderson or Tchouaméni), I only see the "Details" window. The "Claim" button is completely missing. Troubleshooting already completed: Cleared cache. Restarted the game and phone. Tested on another Android device. Account is linked. Game is updated. I have already claimed one Live OVR player in the past, but now I cannot claim any more because the Claim button never appears. This appears to be an account-specific progression bug, not a device issue. Please investigate my account and restore the missing Claim functionality. Thank you.
Community Highlights
- EA_Pulsar9 months ago
Community Manager
- EA_Pulsar1 year ago
- EA_Lanna1 year ago
- EA_Lanna11 months ago
Featured Places
EA SPORTS FC™ 26 Game Info Hub
Get all the information you need about EA SPORTS FC™ 26 here!FC Mobile
Playing EA SPORTS FC™ MOBILE? Talk about your experience on our community forums.FC Mobile Game Info Hub
Official updates and announcements for EA SPORTS FC™ MOBILE.FC Mobile General Discussion
Discuss all things game related on this EA SPORTS FC™ MOBILE community forum.FC Mobile Technical Issues
Trouble with EA SPORTS FC™ MOBILE? Issue with a crash, or error? Join this community to discuss troubleshooting.FC Mobile Bug Reports
Report bugs in EA SPORTS FC™ MOBILE and see what the community is saying on this forum.FC Mobile Limited Beta
Discuss all things EA SPORTS FC™ MOBILE Limited Beta related.
