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Draft spin
I am Ahsan I spin the draft many time but I did not get the high ovr player please correct the issue and solve this problem to my account I’d is (Uid removed) one more thing my friends all get high ovr player even my brother also but I am not get high ovr player please I will spin the draft put the high ovr player only please thank youFC Mobile freezes when opening Squad screen
Hello, I am having an issue in EA SPORTS FC Mobile. The game works normally, including matches, the store, and other menus. However, whenever I open the Squad/Lineup page, the entire game freezes and becomes unresponsive. I have already tried: - Clearing cache - Reinstalling the game - Restarting my phone - Updating my device - Changing battery settings My device is Xiaomi 11T Pro. The issue started after opening several player packs. I also tested the same account on another device (tablet), and the Squad screen still freezes there as well. This suggests the issue is related to my account or squad data rather than my device. Please check if there is a problem with my squad data or account and help resolve this issue. Thank you.Technical Issue: Black Screen Freeze After New Update on Infinix GT 30 Pro
Hello EA Support Team,I am experiencing a persistent technical issue with EA SPORTS FC™ Mobile. After the recent game update, the game completely freezes on a black screen right after the EA logo and fails to load the main menu.I have already tried restarting the device, clearing the app cache, reinstalling the game completely, and changing network configurations (including DNS and VPN options), but nothing has resolved the issue. It seems to be a compatibility bug with the device's system or chipset.Here are my exact device specifications for your technical team to review:Device Model: Infinix GT 30 Pro (Infinix X6873)Processor/Chipset: MediaTek Dimensity 8350 UltimateOS Version: XOS 16.2.0 (Android 15)Available Storage: Over 150 GB free spacePlease look into this compatibility issue with the new update for this specific device and processor so it can be patched in the next hotfix.Thank you for your assistance.Best regards,FC Mobile EA Account Linking Failed – Anyone Found a Fix?
Hi everyone, I'm having trouble linking my EA Account to FC Mobile. Every time I try to link it, I get the error message: "Linking Failed – EA Account linking failed. Please try again." I've already tried restarting the game, checking my internet connection, and attempting the process multiple times, but nothing has worked so far. Has anyone else experienced this issue recently? If you managed to fix it, could you please share what worked for you? Also, is there a way to check if my EA Account is already linked to another FC Mobile account? Any help or suggestions would be greatly appreciated. Thanks!New fc mobile update bug
Hello EA Support, I am using an iPhone X to play FC Mobile. Before the latest game update, the game ran smoothly without any issues. However, since the update, I have been experiencing several problems. When playing Manager Mode and Head-to-Head matches, the game frequently crashes and closes unexpectedly. In some cases, the game does not crash during the match, but after the match ends, it becomes stuck on the pitch screen and does not proceed to the rewards or results screen. As a result, I am often forced to manually close and relaunch the game after every match in order to continue playing. I would appreciate if you maybe provide an update to fix the game’s bugs
Unable to Make Purchases from EA Web Store
Hello Everyone! I have an issue that I hope that someone can assist me with. I had more than 3 chats with EA support, but all I had were copy-paste answers and horrible customer service. I'm trying to make purchases for the first time via the EA website store instead of in-game but when I try to make the purchase i get an error message saying that "I cannot make ourchases via another country's store and that i need to make via my country's store" but my region is Poland and my FC mobile account region should be Poland as well, is anyone faced an issue like this before? Can someone please assist with this matter? I'm suspecting that my FC Mobile account is set to a different region by mistake, and if so, is there any way of checking our FC Mobile account region? Thank you in advance!
Bug bizarro ( ghost buton)
Venho por meio deste e-mail manifestar a minha profunda insatisfação e registrar uma reclamação formal a respeito de um bug crítico que está tornando o EA SPORTS FC Mobile completamente injogável para mim, impedindo totalmente a minha evolução e competitividade no jogo. Há algum tempo, venho reparando uma instabilidade extrema nos botões durante qualquer partida. O jogo está acionando comandos sozinho, como se houvesse um "toque fantasma" na tela: Com a posse da bola: O jogador realiza o comando de chute involuntariamente, isolando a bola para longe. Sem a posse da bola: O sistema aciona o comando de carrinho sozinho, gerando faltas e cartões de forma totalmente injusta. Já realizei todos os testes básicos possíveis no meu dispositivo — incluindo a limpeza de cache do aplicativo, ajustes na sensibilidade do toque do sistema e testes de tela —, o que comprova que a falha está na otimização do próprio software do jogo. Recentemente, entrei em contato com o suporte e recebi a confirmação de que a equipe está ciente do problema, mas o posicionamento dado foi de que não há uma previsão para a resolução. Acho essa postura inadmissível. Como consumidor e jogador que dedica tempo (e recursos) ao ecossistema do jogo, receber um diagnóstico de que o produto está quebrado, mas sem qualquer perspectiva de conserto, é um total descaso com a comunidade. Tenho diversos registros em vídeo que comprovam a instabilidade dos botões e o acionamento dos comandos sem que eu toque naquelas coordenadas da tela. Caso seja necessário para a equipe de engenharia analisar o comportamento do bug, posso disponibilizar o link para visualização dos arquivos. Diante disso, exijo um posicionamento claro e um prazo real para a correção dessa falha que afeta diretamente a minha experiência. No aguardo de um retorno célere e efetivo. Atenciosamente, Alexandre Freitas Silva Samsung s25 fe Android 17my ea account linked to my brothers progess his progess linked to 2 ea account
My EA Account was accidentally linked to my brother's FC Mobile account (Level 41). My main FC Mobile account is Level 174 and is linked to Google Play. I would like to unlink the EA Account from the Level 41 account so I can link it to my own FC Mobile account.FC Mobile 60/90/120 FPS or graphics settings unavailable on specific devices
Hello EA team, I'm writing to report a performance issue on my Infinix Hot 40 Pro, which is powered by the MediaTek Helio G99 processor (8GB RAM, 120Hz display). The 60 FPS option is completely unavailable in EA SPORTS FC Mobile, even though this chipset is more than capable of handling it. Other graphic-intensive games run at 60fps and above on this device without any issues. This is clearly not a hardware limitation — it's a missing software optimization on EA's side. Many players with Helio G99 devices are facing the same problem, and we'd appreciate an official response and a fix in an upcoming update. Please add Helio G99 to the list of supported devices for 60 FPS. Thank you.Accessibility Issue: New PlayStyles are not triggered via Gesture Controls
Dear EA SPORTS FC Mobile Development Team, EA_Kat EA_Pulsar EA_Mio I am writing to formally report a critical gameplay issue regarding the implementation of the new PlayStyles update. Currently, these features fail to activate when using the Gesture Controls scheme, creating an unintended competitive disadvantage and breaking core game accessibility. As stated in the official EA SPORTS Mobile Gameplay Guides, the gesture control system was originally designed to optimize touchscreens. More importantly, it aligns with the EA Accessibility Patent Pledge, acting as a vital feature for players with fine motor disabilities, limited dexterity, or cognitive impairments who cannot rely on standard virtual buttons. Following the latest update, several advanced PlayStyles do not register through contextual touch screen inputs. Here are two specific, high-profile examples: Vitinha UTOTS (PlayStyle+ Level 2 - Incisive Pass): When executing passes via screen taps or swipes, the contextual AI defaults to a generic flat pass. The special accuracy trajectory and speed of the Incisive Pass PlayStyle fail to trigger entirely. Ronaldo (Power Shot): While button users can easily trigger a Power Shot by swiping the shoot button horizontally, the gesture control system fails to recognize quick screen swipes to consistently activate this signature mechanic, neutralizing the card's main competitive advantage. When PlayStyles do not function equitably across all control schemes, it creates an unfair competitive gap. Players who rely on gesture controls due to physical limitations or disabilities are effectively locked out of utilizing their high-tier, competitive player items. Following EA's guidelines on the EA Player Feedback Portal and the official Discord, I kindly request the development team to review the contextual AI mapping for gesture controls. We need an update that allows touch-based inputs (taps and directional swipes) to properly register and execute all available PlayStyles.Thank you for your time, dedication to game balance, and ongoing commitment to keeping gaming accessible for everyone. Sincerely, José Longinos GonzálezFragments ERROR
I had 990 Nation 2 Story Fragment Tokens, but when I went to redeem the final 300 from Brazil, my total reset to 410, I don't know why. I didn't spend them on any players, and my fragments simply vanished. Has this happened to anyone else? I need help. Eu tinha 990 tokens de fragmentos de de uma história de nação 2 quando eu fui resgatar os últimos 300 do Brasil, meu número resetou para 410 não sei porquê. Não gastei em nenhum jogador e meus fragmentos simplesmente desapareceram. Mais alguém? Preciso de ajuda.Linked Account Not Loading Correctly on Another Device
I have an FC Mobile account linked to Gmail and Facebook, but when I open it on another device with the same Gmail and Facebook, the new FC Mobile account is logged in instead of the one I should have. Likewise, when I log in to the FCM store and redeem code, the new account is logged in instead. CM: Edited to update thread title to include more context
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