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Frame rate locked to 30 FPS on OPPO A5 5G in FC Mobile & New Beta
Hello EA Sports Support, I am writing to report an ongoing graphics restriction issue in FC Mobile, which is also present in the new beta. My device is an OPPO A5 5G. It easily runs heavy, high-end games like Genshin Impact on high graphics settings. However, in FC Mobile and its beta, my graphics and frame rate settings are strictly locked to 30 FPS. It is clear that my phone's hardware can handle more, but it seems to be wrongly restricted by your device whitelist. Could you please update the configuration or whitelist for the Oppo A5 5G so players like me can enjoy the game at 60 FPS? Thank you for your help.EA FC Mobile Overtime Rewards stuck on YouTube Bot Verification /YouTube 人机验证卡死
[Help] EA FC Mobile Overtime Rewards stuck on YouTube Bot Verification (Multi-device/Multi-node/Proxy Tested) Game: EA FC Mobile (Global/International version) Issue: When trying to watch the YouTube ad in Overtime mode for stamina refills, I get the "Sign in to confirm you're not a bot" YouTube verification page. Clicking "Sign in" either loops infinitely or shows an error (the exclamation mark page load failure). What I've already tried (Please help me spot what I'm missing): Device Testing: iPhone 16 Pro (iOS 18.7.8): Tested with Safari, Chrome, Edge; fully reinstalled the game; installed the YouTube app. iPhone 12 (iOS 26.6.1): Tested with Safari; installed the YouTube app. Moto Razr 50 (Android 16): Default browser and WebView. Conclusion: Fails on all devices and OS versions, ruling out hardware/OS compatibility issues. Network Tool Testing: Standard Game Accelerators: Tried UU, Blublu, and Leishen (paid memberships). All fail. Advanced Proxies (Shadowrocket / Clash Meta / Hiddify): Set to Global Routing (Proxy mode). Enabled Tunnel (TUN mode): "Include All Networks" and "Force Routing" are ON. DNS Testing: Used system DNS, manually set 8.8.8.8 / 1.1.1.1, and DoH (https://cloudflare-dns.com/dns-query#proxy). Node Testing: Tried Japan (01-04), Singapore (01-04), and Germany (01). Latency is normal. Tried logging into YouTube successfully in an external browser (Safari/Chrome) first, then launching the game. Still detected. Conclusion: The network nodes are clean and connectivity is fine. The issue likely lies in the game's internal WebView environment. Request for Advice: Has anyone encountered this exact hard-lock? I've read that YouTube's anti-bot checks are extremely strict and directly fingerprint the game's internal WebView (like missing Referer headers or abnormal environmental fingerprints). Does anyone know if it's possible to bypass this using specific rules in Clash Meta / Shadowrocket (e.g., rewriting the UA fingerprint), or using modules on Android (like Certify or Magisk modules)? Or is this specific game inherently blocking WebView verification from mainland China right now? [Edit - CM]FC Mobile 27 Beta rejects Moto G Play 2021 when downloading resources
Hello EA Support My problem is not the regional availability of the FC Mobile 27 Beta I was able to download and install the game successfully and the game opens normally The problem happens when the game starts downloading the resources At that moment I get a message saying that my hardware specifications are too low to run the game My device is Moto G Play 2021 Android 11 Snapdragon 460 Adreno 610 3 GB RAM Could you please check if my device is intentionally unsupported or if this could be a compatibility problem that can be fixed in a future beta update I have attached a screenshot showing the error I would really appreciate it if you could check my device specifically Thank youFC Mobile 26 – Not compatible on Lenovo Tab M11
Hi, I can’t install EA SPORTS FC Mobile 26 on my Lenovo Tab M11 (model TB330FU, Android 14/15). Google Play says: “This app is not compatible with your device.” The tablet meets the minimum requirements (4GB RAM, Octa-core CPU, Mali-G52 GPU with OpenGL ES 3.2 / Vulkan). My older Redmi Note 9 Pro installs and runs FC Mobile 26 without any issues. It seems the problem is with the Play Store compatibility flags rather than the hardware. Can you please check and update the manifest so that Lenovo Tab M11 users can install the game? Thanks.
FC Mobile Club Feature Still Locked – Please Review My Account
Dear EA SPORTS FC Mobile Support Team, I am contacting you regarding an issue with the Club feature in EA SPORTS FC Mobile. The Club feature is still showing as Locked on my account, even though I have reached Level 16 and have progressed through the game. I have also noticed that many other players are experiencing the same issue. What is confusing is that some players are able to access the Club feature even without reaching the same level or completing the expected requirements. I have also seen reports from players who contacted EA Support and had the issue resolved after their accounts were manually reviewed. Therefore, I kindly request you to manually review my account and check the Club feature unlock status. If my account has met the required conditions, please unlock the Club feature for me. My Account Information Player Name: Mohammad Riduan EA ID: Riduan36958 UID/User ID: 462771756938006528 Current Level: 16 Device: Android I have attached a screenshot showing that the Club feature is still locked on my account. I would greatly appreciate it if you could investigate this issue and resolve it as soon as possible. Thank you for your time and support. I look forward to your response. Best regards, Mohammad RiduanMissing Champions Tokens purchased with Gems
I purchased Champions Tokens from the in-game Store using Gems on two separate occasions today. In both instances, the Gems were deducted from my balance, but the Champions Tokens were never credited to my account or inventory. I have already tried restarting the game, clearing the game cache, and checking my inbox/packs, but the tokens are still missing. Could the support team or community managers please check my transaction logs and help credit the missing Champions Tokens or refund the deducted Gems? Platform: Android In-Game Name (IGN): ShowLTD User ID (UID): removedUnfair Ban Appeal for Content Creator HikaSIU
Dear EA Sports FC Mobile Team, I am writing this post for one single reason: the unfair ban of the Youtuber "HikaSIU", who is one of the biggest FC Mobile content creators in the Middle East and potentially in the entire world. His account was banned without any reason, even though he continuously supported the game, followed all terms of service, and built an amazing community around FC Mobile. Literally hundreds of thousands of players—including myself—started playing this game because of him. After all his efforts, having his account banned for no reason without breaking any game policies is a clear and direct injustice to someone who was one of the biggest faces and supporters of the game. All we are asking for is to restore his account to how it was, along with proper compensation for what happened (whether via FC Points or any other form). The most important thing is that his account gets unbanned as soon as possible before the FC Mobile 27 update, so he can participate in the upcoming NUMERO event. We hope to see this issue resolved swiftly.Champions Token missing
After purchasing Champions Token worth 1400 gems in total haven't recieved any yet. Even after restarting the device. Glitches such as this makes all the grinding up to 12000 tokens for your Champions Icon a waste of time and energy. What is the solution event ends tomorrow, so will all the token wasted and chance to get an Icon is also wasted.Aspect ratio
Please address the screen ratio on tablets. Its simple to fix, and you won't drive away the potentially thousands of us who want to or can only use tablets. The graphics are good enough for you to encourage us to use bigger screens, but we're at such a disadvantage compared to how much of the pitch phone users can see.
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