The sims 4 not updating at all
So, I've been trying to update my game ever since the new update came out, but it is stuck on preparing, calculating time, ever since then. I tried downloading the update the same day it came out as I always do and this has never happened before. I tried clearing the cache, uninstalling and reinstalling the ea app, I'm at the point where I'm considering uninstalling the game and reinstalling it, but will probably take hours to do so I don't really want do do it, also some thing very weird when it's in this state of eternal preparing the ea app just closes out of no where, like nothing happened, I don't get a pop up that the app crashed or anything it is just not open anymore. By the way my game is on a external hard drive, but there's nothing I can do about it cause is the only way I can play, because my computer dose not have enough space to download the game and I still be able to use it for anything els. I don't know what to do any more.
Why can't I download Sims 4 to my hard drive?
Every time I go to download The Sims 4 to my hard drive from the EA app, I get a message saying "something went wrong" almost immediately. I have enough space on my hard drive so that isn't the issue. I have a 'My Passport' hard drive, could that be the issue? Do I need a different hard drive? So confused
