Store Crash: Expired Evolution Stuck in Unassigned - Case ID: 237454961!!!!
Hi EA Community Managers, I am writing this to report a critical account-level bug that is preventing me from accessing the Store. The Issue: I have an Expired Evolution card stuck in my Unassigned list. Whenever I try to enter the Store, the game either crashes back to the menu or gives a "Communication Error" with the EA Servers. This is happening on both the PS5 console and the Web App/Companion App. Steps Taken (Guided by EA Help - Case ID: 237454961): I spent hours with an EA representative (Aditya) and performed the following troubleshooting steps: Full Power Cycle: Unplugged the console for more than 30 seconds. Safe Mode Maintenance: I entered Safe Mode on my PS5 and performed a "Rebuild Database" (Option 5). Cache Clearing: Cleared all temporary system data. The Result: Despite performing a full console maintenance, the issue persists. This confirms 100% that the problem is not local. It is a server-side database conflict linked to my EA Account's Unassigned list. The representative acknowledged that he is not a "decision maker" and could only report it to the Studio Team. Request: We need the Studio Team to manually clear or "discard" the stuck items from my Unassigned list. I cannot open packs, I cannot engage with the market, and I am losing time on limited-time objectives. Please escalate Case ID: 237454961 to the specialist team. Many other players are reporting the same "Evo Bug" on the forums; we need a permanent fix now.Fails to launc have tried everything
Hi, EA SPORTS FC 26 won't launch. EAAntiCheat never installs its kernel driver and pnputil shows no EA drivers at all. The game just redirects back to EA App with no error message. What I've tried: Reinstalled EA App and FC 26 multiple times SFC /scannow and DISM /RestoreHealth — both completed Windows Repair Install completed Secure Boot is off All overlays disabled (NVIDIA, Discord, Xbox Game Bar) Ran EAAntiCheat.GameServiceLauncher.exe as admin — opens EA App Ran FC26.exe directly as admin — same result Registry entries for FC 26 exist and look correct EALauncher.log shows "DisplayName field missing from registry" on launch Windows 11 build 26200 (24H2 Insider). Need help forcing AntiCheat driver installation.FPS PROBLEM 5-10fps
Hello, I bought FC26 about a week ago. In any game mode – Ultimate Team, normal Career mode, Kick-Off – my FPS drops to 5-10 after the second half. When I researched a solution, I found that others experienced this same problem 5 months ago and it still hasn't been fixed. I have an Nvidia RTX 3050Ti graphics card and an Intel i5 11400H processor. Currently, the game is unplayable. I purchased the TOTY version, and when I tried to return it after playing for 70 minutes, you refused my return. I just want to play the game and didn't want to return it. Please fix this problem. I will share an example video; the GPU suddenly reaches 100%. Sometimes, exiting and re-entering Ultimate Team improves the situation, or some users have reported that alt-tabbing the game fixes it. After experiencing this problem, when I completely close the game and start another one, I also encounter FPS drops every 4-5 seconds, so I need to restart my computer. I wanted to mention this as well. Example video: https://www.youtube.com/watch?v=xeUMSQ-b8Zo&t=15s
EAFC 26 TOTY EDITION didnt get add ons
Hi! I have purchased eafc 26 toty edition 3 days ago.. The problem is, when i open the game i cant see the add ons... Such as fifa points, toty packs, etc... Nothing. It seems like that i purchased the basic edition. I have double checked it, i have activated the add on. I've reached out the support live chat, but didnt get any useful answers.. Any Suggestions? Thanks in advance :Dmy game is not starting
hi guys. i have 2 ea account. when i want to log out from my one account it said "sync is not completed" but ea app log out from my account. when i tried to log in the other account and when i try to start my EA FC 26 its stucking on "launching game". i cleared caches. i uninstall game and did this 5-6 times. but nothing happened. i cant get in the game. can you help me ? https://streamable.com/320743Ultimate Team Bug and Lag problem
Bug and lag issues When playing matches in Ultimate Team mode, there are no problems in the first half, but in the second half, immediately after the cutscene, the game crashes and lags to the point of being unplayable. This applies to AI matches as well. I bought the game 4 months ago, and it's been like this since the day I bought it. I haven't been able to get my complaint across. Please help.
