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EA_VendceraCommunity Manager
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Unclaimed season pass rewards
Hello, I’m missing all of my Season Pass rewards from the previous season in EA SPORTS FC. I completed all the levels before the season ended, but I didn’t manually claim the rewards because they are usually automatically granted when a new season begins. After Season 9 started, none of my rewards were added to my account. I’ve restarted the game and checked my packs and club, but the rewards are still missing. Could you please investigate and restore the rewards to my account?Market access
I'm playing FC 26 on PS5. This is the only Ultimate Team account used on my console. I've played over 30 completed Rivals matches across multiple days and logged into the Companion App. My Playtime is enabled. The Companion/Web App still says my account has not earned Transfer Market access. EA?Matchmaking issues
Platform: PS5 My EA account cannot play Division Rivals or Champions. Every match reaches the team names screen, then disconnects before kickoff with “We’ll check the match report to see who won and lost.” I’ve tested: Same PS5 and same Wi-Fi. Another completely different EA account can play Rivals and Champions normally. My account can play Live Events, Online Friendlies and Rush. Reinstalled the game, restarted the PS5, NAT Type 2, Cross-Play on/off. Matches don’t count as wins or losses. The problem started suddenly over 24 hours ago and only affects Rivals and Champions. Is anyone else experiencing this, or can EA investigate my account?Rush Game Not Loading
Rush Issue. I am unable to play a rush match with friends with one gamer tag but if I change to another gamertag on the same console I am able to play with them. The same gamertag that won’t connect to a match with my friends has no problem playing solo and connecting with random players. Please help this has gotten worse over the last couple of weeks.Constant Disconnects in Rivals and FUT Champs
Hey everyone, I’ve been having a persistent issue with disconnects in Rivals and FUT Champs. Every time I try to go into a game, I get an instant disconnect — it happens right after going through the team screen. Over the past couple of days, I’ve only managed to complete about two matches successfully. Squad Battles works fine, and other modes seem okay, so it looks like it’s specific to Rivals and Champs. I’ve seen a few mentions that Evo players might be causing problems, so I’m going to try removing all my Evos and see if that helps. If that turns out to fix it, I’ll update this thread so others can check if it’s the same issue for them. Has anyone else been experiencing this or found a workaround?Unable to find a clubs game for almost 3 weeks
My friends and I havent been able to find a single clubs league or playoff match for the last three weeks. We tried every fix people suggested but still nothing works and we keep getting the matchmaking failed message. We created our club about a month ago and still havent been able to play our first game.
Loge in issue to my FC mobile 26 account
Hi FC Help Team. I have been facing login issues on my device for a month. The error code iand my device type is Honor/Android/ea account. I tried to resolve the login problem by deleting the choice but unfortunately the same error code still occurs. Thank you for your consideration and support
Severe Input Delay and Lag in EA FC 26 (Seasons & Ultimate Team)
Dear EA Support Team, I’m experiencing heavy input delay and gameplay lag in EA FC 26, especially in Seasons and Ultimate Team modes. Player responses feel delayed, passing and shooting commands take time to register, and gameplay often stutters even when my ping is normal and my connection is stable. I’ve already tried several troubleshooting steps including restarting my router, using a wired connection, clearing cache, verifying game files, and reinstalling the game — but the issue still persists. Here are my system specifications: CPU: AMD Ryzen 7 4800H GPU: NVIDIA RTX 3050 RAM: 16 GB OS: Windows 10/11 (64-bit) Given my setup and stable internet, I don’t think this issue is on my end. Please investigate this problem or share any official fixes or updates planned for this. It’s affecting gameplay experience badly and makes competitive modes nearly unplayable. Thank you for your support and attention. Kind regards, (Salman Ahmed / salmxnahmxd )
Severe latency degradation in Romania after July 29th maintenance
Hello, I am writing to officially report a major issue regarding matchmaking server routing for the Romanian and Balkan community in EA Sports FC 26, which started immediately after the global server maintenance on July 29th. Before this maintenance, my connection was stable, averaging around 28-30 ms (and dropping to 20-22 ms during mid-July regional tests). However, after July 29th, my ping to Central/Western European servers (Germany, UK) has permanently spiked to 40-45+ ms, causing massive gameplay delay and heavy button responsiveness. The most telling proof of faulty regional routing is that whenever the matchmaking system pairs me with opponents from Turkey, my ping instantly drops back to a stable 30-31 ms. This clearly proves that a closer regional data center (such as the Sofia or Istanbul node) is still functional, but the game algorithm now forces players from Romania onto distant Western European servers (like Frankfurt) for the vast majority of matches. As a paying customer from Eastern Europe, it is deeply frustrating to see our regional routing degraded and ignored while Western European players enjoy sub-15 ms gameplay. Please forward this data to the engineering and server infrastructure teams to review the regional matchmaking tolerances and routing protocols for the Balkan region. Platform: Xbox Series X ISP: Digi Connection: Wired (LAN Cable) Thank you, and I look forward to an official response.
Game crashes when i go to manager career mode
Hello I am having a problem where whenever i try and play manager career or any career it just crashes automatically and sends me to the ea app i have experienced allot of bugs but I don't know how to get around this one i have tried looking in the files and repairing them and restarting my pc but nothing works for me please help thanks.
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