No Rivals Rewards
Since yesterday I haven't received my rivals rewards. Also another problem, since last patch I keep getting random disconnecting from Ultimate Team and after returning to main menu, my game suddenly crashes. It happens very often, for example yesterday during looking at objectives i got disconnected and game got crashed, when launched fc26 second time and started new match in ultimate team, i got disconnected in the beginning of match and it happened again. Also when I get disconnected right after completing match, objectives (for example bronze cup, gauntlet) don't count.Connecting to ultimate team is not possible at the moment .
Ultimate team is unavailable for a day - 'Connecting to ultimate team is not possible at the moment . You will now be returned to the Main menu', I cleared cache and tried diffrerent ways to fix the issue. I cannot connect from Companion and web app.
Unplayable 5 FPS Drop & VRAM Leak on Capable PC (FC 26)
Subject: CRITICAL ISSUE: Game Unplayable - Persistent 5 FPS Drop & Input Delay on PC (FC 26) To EA Technical Support Team, I am writing this as a loyal fan of the franchise who has been playing since FIFA 14 across various platforms. For the past three years, I have been playing FC 24, FC 25, and FC 26 exclusively on PC. Unfortunately, with FC 26, I am facing severe technical issues that I never encountered in the previous titles. I purchased FC 26 two weeks ago. Although I have logged about 8-9 hours in the game, I have not been able to complete a single match without issues. The game is currently in an unplayable state due to a persistent 5 FPS lock and massive input delay. Here are the specific details of the issue: Inconsistent Performance: Sometimes, I can play the first match smoothly at 90 FPS. However, as soon as I exit and start a second match (or change modes), the frame rate instantly drops to 5 FPS and gets stuck there. Resource Usage Anomaly: When this FPS drop occurs, my GPU usage hits 100%, yet the performance is non-existent. This strongly suggests a severe VRAM leak or an optimization failure within the game engine. Randomness: The issue seems completely random but inevitable. It happens regardless of the game mode. Troubleshooting Steps I Have Already Taken: I have tried every possible solution on my end, but nothing has fixed the issue: Performed a completely clean installation of Windows 11. Set my laptop and GPU to "High Performance" / "Ultimate Performance" modes. Monitored hardware temperatures; thermals are completely normal and within safe limits. Updated all drivers and BIOS to the latest versions. Conclusion: I was able to play FC 24 and FC 25 at over 100 FPS flawlessly on this exact same system. This confirms that my hardware is fully capable and the problem lies entirely within FC 26's game files and optimization. Currently, I feel like my money has been wasted as the product is defective. I have attached the necessary log files and screenshots below. I urgently request a solution or an imminent patch update to fix this memory/performance bug. I cannot play the game I paid for. Looking forward to a quick resolution. Regards,I can't access the game
I had an issue in gauntlet which wouldn't count any of my matches towards objectives at the end of each game it would come up with the error message "the EA servers are unable to process your request at the current moment. Please try again later". After 2 days of this happening every time I played a game it has now decided to not let me access ultimate team at all. I now get the error message "connecting to ultimate team is not possible at the moment. Yoh will now be returned to the main menu". I have spoken with "EA help" and have been told its an on going issue fir at least 3-4 days and they are trying to resolve it but could take weeks.Missing rewards
Dear EA Support, I have not received my Division Rivals rewards for the second week in a row, even though I earned them. I played Division 3 and earned 30 points. Rewards are normally given on Thursday. I checked on Thursday, December 25, and again today, but still received nothing. I invest a lot of time and FIFA Points into the game and meet all requirements. Not receiving rewards two weeks in a row is very frustrating and unacceptable. Please investigate and grant the missing rewards promptly.
fc 26 crashing on startup
when i launch fc 26 it crashes instantly i dont even see the ea anti cheat window pop up before i get an error message saying that "the application has encountered a unexpected error" and then it makes a ea anti cheat crash dump. i have tried to repair the anti cheat and i have uninstalled it and reinstalled it but it still gives me the same error message(screenshot attached).
Rivals not working(freeze+ players dont react) on pc
Hello, I bought the early access on PC and since September, I still haven't been able to play online on Rivals . As soon as I start a match in Rivals, the game lags, and when I press, for example, "X" with my PS4 controller, there's a 10-20 second delay every time. It's so unplayable that I've even stopped trying to play the game since. I've also checked my internet connection, my entire PC, as well as the game settings, and everything is fine, but as I just said, as soon as I play a match on Rivals, the game becomes slow and I can no longer control my players. I also tried to redownload the game and this isn't working as well. I can't believe that since September you didn't fixed that problem because I'm not the only one who has this kind of problems and we are now January and I habe the game since September that's not normal. I play the game since 2008 and I got my first problems since eafc25 but last year it was just for 2weeks but now in eafc26 that's too much. Please can you resolve this problem or what can I do to resolve this? Thank you in advance. Best regards.
EA, it's time to face your mistakes. STOP HIDING
EA, we urge you to come to your senses and give people full information about the problems I will describe below! For now, you look like a company that sold a defective product and continues to collect money while remaining silent about the criticism! Yes, I understand that the law is on your side, and you are not a car company that can conduct a recall campaign, but remember that it is easy to lose your audience's loyalty, but it is impossible to earn money after such a situation. So let's talk about the problems. Ideally, I would like to hear about the steps we can take to address them, or find out what work is being done to eliminate them. A large input delay is mostly a problem on PC. We've tried everything from reinstalling the game, changing the network, digging into the video card drivers and settings, to changing the device and reinstalling Windows. FPS drops to 5-10. This usually happens after a few minutes of gameplay, but some players experience it immediately. This is mostly observed on PC Disconnects. On all PC and console systems. All possible solutions have also been tried. It is pointless to send you logs or DX files, as thousands of them have already been sent. At the moment, a huge number of people are suffering from these errors and are unable to play the game even since its launch. As far as I can see, the same problem was observed in FC25, and thousands of players threatened not to purchase FC26. We do not know if this has affected the current series, but the feedback is extremely negative. For now, you have just negative feedback, and you have not lost the community. We kindly ask you to provide us with answers, stay in touch with us, and correct your mistakes. We didn't just download the game from the internet; we paid you money!Appealed a ban,waiting 17 days now
I was hacked November 21 and coins got transfered. Banned within an hour of it happening. Appealed the ban on November 22nd. We are now 17 days further. Countless conversations with EA help. Noone can help and they just copy and paste the same bs. I have not received a single mail about the ban or the appeal. This takes the **bleep**. The hack was done via pc while we only play on ps5. Seems like a no brainer to get our coins back and lift the ban. Will give it a few more days but then I will takes this further. I'm done waiting on a game I paid for. I will speak to a solicitor about the lack of communication, refusal of giving me information to put in an official complaint, time I wasted chasing this, breaking the 10 days appeal,... Update on January 9th. Still banned. This takes the **bleep**. I will speak to legal help soon. Not having this.Gets kicked out of Ultimate Team after each match in Gauntlet
Im playing the Gauntlet mode. After every game I get thrown out to the main menu getting the message "Connecting to Ultimate Team is not possible at the moment. You will now be returned to the main menu" or "The EA Servers are unable to process your request at the current moment. Please try again later." I can log straight back into Ultimate Team and the match doesnt count in the Gauntlet, Evolutions, or Objectives, but i get a match played on each player. The issue happens regardless of winning, opponent leaving, losing, or me leaving. Problems still happens after hours off the game. Very infuriating
