Mass Effect 3 Online Pass Error
Hey, can't seem to get multiplayer to work, I'm using the EA app on PC. I see all these threads about the online pass and I've tried to follow the advice in them but I'm having no luck. Not sure if it's something on my end or not. Any help would be appreciated, thanks. (cm edit - updated thread title for vis)
Unable To Load Data on N7 HQ Page
Is anyone else having problems accessing the N7 HQ page? In Firefox I get "Http/1.1 Service Unavailable". In Edge I get: "Hmmm… can't reach this page The connection was reset." If I wait long enough, it does eventually let me log in, but it is otherwise really, really, slow. Thanks.
ME:LE 3 won't launch
Hi! I've tried just about everything so as a last resort i'm gonna ask help from here. Two things of note: i'm playing on pc and my game is on an external hard drive. Been playing for a long time, and haven't had many issues before. About a week ago my ME:LE just deleted itself from Steam, saying it wasn't installed anymore. Installed it again and went to play as normal, but the game wouldn't launch. The launcher itself works fine, but when i try to load the last save, it lags and crashes at the loading screen, taking me back to the launcher. I'm currently playing ME3, and it seems like the problem is with that game specifically, because i tried starting new ME1 and 2 saves and there were no problems with either of them. What i have tried so far: deleted the game and installed it again (multiple times) updates my graphics cards moved it to my computers internal drive tried launching it straight from the .exe file verified the game files (multiple times) cleared EA app's cache Tried basically everything that came up when googling this problem. If there is anyone who could help with this i'd be very grateful.
[PC] Mass Effect Online Access Error in Multiplayer Mode
Commander, you’ve received a new message at your private terminal! When downloading Mass Effect 3 or Mass Effect Andromeda, players may run into one of the following errors: Mass Effect 3 - "An online pass is required to access the online features of the game." Mass Effect Andromeda - "Missing Online Access" Changes to the EA account cause these specific errors. These can include but are not limited to the following: EA Play subscription expired Account Mergers A separate account downloaded the DLC If you encounter this error when launching the game, first try the following steps to see if this resolves the error(s). Delete EA License Files: Make sure the EA app is closed. Press the Windows key and "R" at the same time. Type or copy and paste "ProgramData%\Electronic Arts\EA Services" (without the quotes) into the new Window > ENTER Delete all files within this folder. Clear Windows temp files: Press the Windows key and "R" at the same time Into the new window, type or copy & paste: "%temp%" (Without the quotes.) > hit "ENTER" Now your Windows Explorer should have brought you to the "C:\Users\>your user name<\AppData\Local\Temp" folder. > Delete all files and folders in it. (If some files or folders can't be deleted, reboot and try again.) If the above steps do not resolve the issue, you will need to contact our Support Team who will review your EA account and make any necessary changes with you. You can contact our live support at help.ea.com. Chose the following options In the search bar, type in "find missing content" Click the link to the article How to find your missing EA in-game content Scroll to the bottom and click "Contact us" In the chat window, proceed through the missing content questions. List Mass Effect Andromeda or Mass Effect 3 as the game. Type in PC for the platform. Once this information is given, it should provide you with a chat option that will connect you with an advisor. Please describe your issue - Short, sweet, and to the point! For Example, "I downloaded Mass Effect 3 or Mass Effect Andromeda, and when I logged into multiplayer, I was met with an error that said I was missing the "Online Access." This is preventing me from connecting to multiplayer mode." At this point, you should be connected to an advisor who will be able to assist you with your account and getting you back into the game. If sending an email, in the Subject line title it with the game you are logging into: Mass Effect 3 Online Access Error Mass Effect Andromeda Missing Online Access Cheers!
[Xbox] Mass Effect Disc Error EA Play Required
EA_Shepard im having this exact issue. I put disc two in when prompted and nothing happens. Eventually it just tells me I need to reup my EA subscription. I own the disc… or it tells me that the disc is dirty, or it tells me that I need to be online to play, or it prompts a large update which never fully installs. I purchased the game brand new. I don’t understand why it’s such a challenge to play it. I’ve spent hours troubleshooting.
