What Do I Do
So recently my account got hacked and both my account email and password were changed but thankfully i managed to get it back, however when i launch fc25 and try to play any online mode i found out that my account has been banned from accessing any online mode i emailed EA support twice explaining to them my situation but they denied my appeal request twice and received the following response Hello, We have received your most recent correspondence expressing concerns about the action that was taken on your account. After thoroughly investigating your account and concern, we again found that we actioned your account correctly after it was found to have violated our User Agreement. We will also be unable to provide any details regarding our internal procedures. Due to this violation, we will not remove the sanction that was applied to your account. After completing two full investigations into your complaint, we consider this matter closed Can Anyone Help me Please...
I can't connect to UT servers.
After a recent update, I can't log into UT, the Internet works, Steam, EA EPP, everything works without problems, but when I try to log into UT, it either says that the servers are currently unavailable, or completely breaks the connection and throws me into the offline mode with a message that the EA servers are unavailable, a connection error occurred. But sometimes, after 20 attempts, UT still logs in, for about 30 seconds, after which the error appears again and redirects to the main menu. But there is a connection to the servers, to check I played 1 match in the seasons and I was not disconnected, despite the fact that the lag indicator was red throughout the match. At the same time, after each launch of the game, when checking the integrity of the game files in Steam, 3 damaged files are found, they are downloaded again, but after the next launch and another check, these 3 damaged files appear again. I completely reinstalled the game, it did not help. How to solve this problem?
Got -160RP in ranked because the server shutdown
I was queueing up for a ranked match on Olympus yesterday and I ended up finding a match. Once I loaded in and was waiting for the legend select screen to start, I got kicked to the title screen of the game. I tried to reconnect and I got an error saying that I couldn’t reconnect because the match might have been forfeited (I assumed the whole server closed down). Once I did get back into the lobby, I found that I received a 10 minute suspension from ALL modes and lost around 160RP. I am in diamond 4 at the time of this happening and the most you can lose without the leave penalty is -65RP but I went from D4 720RP to D4 558RP. I know it was not my wifi disconnecting because when things such as that or crashes occur, you can always reconnect to the match.(BUG) Unable to play Ash
I can't play the Ash. I've unlocked the Ash and all legends in the game. I was searching about this through forums, and actually found out that it was happening to other players too. One of the players who had this issued said that he was unable to play the Ash for 2 seasons. Please fix this issue, because I can't even play the legend which I've unlocked, while the others can, and this is a very unpleasant bug in the game.
