War 🥺
Hello EA Support, My name is Aviad and I am a player from Israel. I’m contacting you regarding a few issues that are affecting my experience in EA Sports FC. Due to the current security situation and war in Israel, we often receive emergency alerts that require us to immediately leave our homes and go to a protected area. Because of this, there are many times when I am forced to leave matches in the middle of the game. Unfortunately, this results in automatic losses, disconnections, and it harms my progress in competitive modes like Champions and Rivals. This situation is completely outside of our control, and many players in Israel are experiencing the same issue. I kindly ask if EA could consider the situation of players in Israel during this difficult time, and possibly provide more flexibility regarding disconnections or penalties that occur due to emergency situations. Additionally, I noticed that I am missing 2000 FIFA Points from my account. I would appreciate if you could please check this issue and help resolve it. Thank you for your time and understanding. Best regards, Aviad IsraelTrouble loading into games with friends
I'm having trouble getting into games when playing with friends, If I'm the leader of the squad, it only gets me into the match, and leaves the other 2 players in the lobby out of the match, and if I'm not the leader it gets both of the other 2 players in the game but not me, leaving me in the lobby, when this happens their legends fade to black in the lobby
Mass False Bans for “Balance Transfer” on PC
Throwback to 24.12.25, when EA’s automated detection system flagged thousands of PlayStation accounts for “balance transfer.” After 8–10 hours, they fixed the issue and unbanned everyone with a single click. Everyone thought the problem was resolved, the Wildcards promo continued, and the money kept flowing. Now, three weeks later, guess what’s happening on PC? Exactly the same thing that happened on Christmas Eve. Multiple accounts in my community have been banned over the span of just two days. Casual players, traders — you name it. I even tested the issue myself by hopping onto unused accounts, trading a few cards, and playing a couple of Rivals games. And guess what? After about 10 hours of normal gameplay, I got banned for literally no reason. We didn’t sell coins. Most of us didn’t use any external web app add-ons or bots. Just regular Weekend League gameplay with some trading on the side to improve our teams — literally using the in-game market as intended. My friends and I did some research to figure out what might have caused this. We reviewed the cards we bought and sold, as well as our profits and losses. Across all 14 accounts, there was exactly one common card purchased on every single account: Ibanez Winter Wildcard. The point of this post is to make this issue public and hopefully get it noticed by someone at EA. Many people have lost their time, money, and nerves. EA Help’s policy is based almost entirely on automated responses, so when you try to appeal a ban, you’re stuck resending the same message only to get rejected by a bot 24 hours later. It’s incredibly frustrating. I've already made a post on Reddit and X both got quite a big attention, but still no action by EA. So please, if you’re in the same situation, upvote this post. Feel free to comment about your experience with EA Help, and if you managed to get unbanned, let us know how you did it. Fellow EA FC 26 players — cheers.
Unable to Create or Rename Squads/Change Club Name,Ongoing Account Issue on FC24
Hello EA Team, I would like to formally report an ongoing issue that has been affecting my account for the past few days approximately 2–3 days. I am currently unable to create or rename squads, and I am also unable to change my club name. Every time I attempt to do so, I receive the following error messages: “Failed to create a squad”“ ''Failed to rename squad” When changing my club name: “Your entry is filtered because it may be used to offend or harass other players, which breaks our user agreement. Please enter a different text and try again.” This happens regardless of what text I enter. Even neutral names such as Squad123, Test123, or Squad777 do not work. The issue is persistent and does not depend on the wording used. I have already attempted the following troubleshooting steps: Cleared cache, cleared FC24 folder from my documents, clearing my squad in game redownload Uninstalled and reinstalled the game multiple times, and many other thing's i tyred... Unfortunately, none of these actions resolved the issue, which strongly suggests this is an account-related problem rather than a local or client-side error. This issue has significantly affected my ability to enjoy the game I paid for and has caused unnecessary frustration and loss of time while trying to fix something that appears to be beyond my control. I kindly ask that someone from EA reviews my account and resolves this issue as soon as possible. I am looking for an official response and a proper fix so I can fully enjoy the game. Thank you for your time and assistance. Kind regards, PeakyBruders
