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False Positive “Balance Transfer” Transfer Market Ban — Manual Console Trading
I am asking EA to review what appears to be a false-positive Transfer Market sanction for “Balance Transfer” on my EA SPORTS FC 26 account. I have never bought or sold coins, transferred coins between accounts, used a second account, coordinated trades with another player, or used bots, autobuyers, scripts, macros or any other automation. I only recently became very active on the Transfer Market and spent many hours trading manually. All actual player purchases were made by me personally through the FC 26 game client on my console using a controller. I used the official Web App mainly to list cards for sale and made only a few unsuccessful bids there. I did not purchase any player through the Web App. I do not know which transaction EA considers suspicious because the sanction notice and appeal response do not identify it. The only unusual transactions I remember immediately before the ban were two public Theo Hernandez 99 listings that I found through Compare Price at roughly 500k–550k Buy Now. I am NOT claiming that these transactions were definitely the trigger. I am mentioning them because they are the only obvious price anomalies I can identify. Before finding them, I had already been actively trading Theo Hernandez 99 normally: buying several copies through public auctions at much higher market prices and bidding on several more. I bought the first cheap Theo immediately. I could not afford the second because a large amount of my coins was locked in an active bid on another Theo. The second cheap Theo remained publicly available for roughly 20–30 minutes or longer. Only after another player outbid me and those coins returned to my balance was I able to go back and buy that still-public listing. I did not know either seller, had no communication with them, and had no control over the prices they chose. The listings were available publicly to every player. Both Theo cards were then listed back on the open Transfer Market around the normal market price. They had not even sold when my market access was blocked. EA has the technical data required to verify this: the client used for each purchase, my auction history, previous Theo purchases, active bids, coin balance changes, listing and purchase timestamps, subsequent listings, and whether there was any repeated relationship with the sellers. I have already submitted a second appeal containing these additional details. I am not asking forum staff to overturn the sanction directly. I am asking for this possible false-positive issue to be made visible to the appropriate Security/Terms of Service team and for the account activity to be evaluated in its full context. My question is simple: how is a legitimate player supposed to trade safely if purchasing a publicly available Buy Now listing — at a price chosen entirely by an unknown seller — can potentially be interpreted as coordinated coin transfer? I support action against coin sellers, bots and actual cheaters. I am only asking that genuine manual trading be distinguished from those activities through a proper review of the available logs.
Mass False Bans for “Balance Transfer” on PC
Throwback to 24.12.25, when EA’s automated detection system flagged thousands of PlayStation accounts for “balance transfer.” After 8–10 hours, they fixed the issue and unbanned everyone with a single click. Everyone thought the problem was resolved, the Wildcards promo continued, and the money kept flowing. Now, three weeks later, guess what’s happening on PC? Exactly the same thing that happened on Christmas Eve. Multiple accounts in my community have been banned over the span of just two days. Casual players, traders — you name it. I even tested the issue myself by hopping onto unused accounts, trading a few cards, and playing a couple of Rivals games. And guess what? After about 10 hours of normal gameplay, I got banned for literally no reason. We didn’t sell coins. Most of us didn’t use any external web app add-ons or bots. Just regular Weekend League gameplay with some trading on the side to improve our teams — literally using the in-game market as intended. My friends and I did some research to figure out what might have caused this. We reviewed the cards we bought and sold, as well as our profits and losses. Across all 14 accounts, there was exactly one common card purchased on every single account: Ibanez Winter Wildcard. The point of this post is to make this issue public and hopefully get it noticed by someone at EA. Many people have lost their time, money, and nerves. EA Help’s policy is based almost entirely on automated responses, so when you try to appeal a ban, you’re stuck resending the same message only to get rejected by a bot 24 hours later. It’s incredibly frustrating. I've already made a post on Reddit and X both got quite a big attention, but still no action by EA. So please, if you’re in the same situation, upvote this post. Feel free to comment about your experience with EA Help, and if you managed to get unbanned, let us know how you did it. Fellow EA FC 26 players — cheers.Transfer market problem
Hello EA Support, I am playing EA SPORTS FC 26 Ultimate Team on PC. I have completed all the requirements in the “Discover” objective group: 3 Rush Matches: 3/3 Score 10 Goals: 10/10 Play 5 Matches: 5/5 However, the objective “Complete Basic Evolution” is still showing 0/1, even though I have already completed the Basic Evolution. Because of this, I cannot complete the “Discover” objective group and I still cannot access the Transfer Market. I have attached screenshots showing that all other objectives are completed while “Complete Basic Evolution” remains at 0/1. Could you please check my Ultimate Team account and update/fix the objective progress so that I can unlock the Transfer Market? Thank you.TOTY…
I have grafted so much on ultimate team, every sbc there is, every objectives, everything you could earn packs, even spent money on fifa points and I haven’t packed TOTY, whilst everyone else is. Some even packing of 10 coin packs. It’s unbelievable, I’m trying so hard and my best to pack TOTY and I’m slowly giving up on this game Public ID HumphboyConnection drop
Help please guys. I have the fastest Sky fibre internet available in our area but when I’m playing in rivals,the game freezes for a few seconds and then just catches up itself. It really gets to me because sometimes when I’m winning,I end up losing the game because of this reason. When I run through the diagnostics the connection shows no issues. Has this happened to anyone else? TIAUnable to play Rivals or Champions since 10th August 2026
I connect with an opponent but as soon as the game is about to start, the game sends me back to the menu saying lost connection with the opponent we’ll check the results. Been the same since last 5 days. Missed both the rewards because of this.Subject: Formal Complaint – FC 26 Connection Issues, Gameplay Problems
I am contacting you to make a formal complaint about several serious issues I have been experiencing with EA SPORTS FC 26. During an online match, I was leading 5–1 when my connection to EA Servers was suddenly terminated. FC 26 displayed the message: “You have lost your online connection… You will not be able to access FC’s online features until you can reconnect to EA Servers.” After reconnecting, I continued playing and experienced the same unusual gameplay problems across approximately four additional matches. My players became extremely unresponsive. Tackles would not register properly, passes and movements would not respond as expected, player switching felt delayed or incorrect, and my players sometimes appeared to perform actions differently from my inputs. The problems continued across multiple matches rather than occurring for only a few seconds. I have screenshots and video evidence documenting what happened, including the EA connection error. I also have a privacy/account-security concern. I have reason to believe that my EA account may be being monitored or accessed by someone associated with EA. I am not asking EA to accept that claim without investigation. I am asking EA to investigate my account activity and provide me with information about whether there has been any unauthorized access, unusual activity, account monitoring, or other security-related activity associated with my account. Please investigate: The sudden EA server disconnection during my 5–1 match. My connection/session logs around the time of the disconnection. The gameplay problems that occurred immediately afterward across multiple matches. Whether there was any unusual activity involving my EA account. Whether anyone has accessed, monitored, or modified my account without my authorization. Whether there were any EA server or matchmaking issues affecting my sessions. I can provide screenshots, video evidence, dates/times, and any other information needed for your investigation. Please do not simply tell me to restart my router or check my Wi-Fi. I am specifically requesting that EA investigate the server-side connection/session records and my account security. Please provide me with a case/reference number and let me know what information you need from me.
Transfer Market fc26
Subject: Appeal Permanent Transfer Market Ban - Legitimate Trading Activity Message: Dear EA Terms of Service Team, My access to the transfer market was banned following a series of market transactions where I bought 3–4 copies of a high-rated player (Puyol) listed below market price and relisted them immediately. I would like to clarify that this was entirely legitimate market trading (sniping/flipping) using standard in-game mechanics. I have never engaged in coin buying, selling, or coin distribution. Please manually review my recent transfer history and trade logs to verify this activity and lift the restriction on my account. Thank you for your time and assistance.Bannen for buying cheap at nights and selling with a big profit during the day.
Ea took my 10 million coins i ve grinded for during months of buying and selling players. I had a few days vacation so I bought a lot of futties players cheap, all around 10 or 11000 at night and sold them almost directly for double the money. I ve never cheated and the fact that i ve got an email that stated that i cheated made me so mad, i erased all ea games from my ps and will never again play any games from this company ...its so annoying to play a game, grind hard and see all your work being destroyed because an AI accuses you of cheating...why would i ever try an ea game again? Not for me anymore...never cheated!!!
Cheaters still ruin the game for PC
I quit the game last year after I was getting kicked off from every other game. Now that FC27 is being released, I decided to check out if cheaters have been banned or dealt with. What do you know, my 2nd draft match and I am kicked after the kick off and I lose the draft. Shame on you EA to even market FC27 when you cant give us a playable game. I have been consistently buying Fifa and FC games for many years. FC26 was a waste of money, and FC27 wont happen for me.Problème de connexion à mon compte EA
Je n’ai plus accès à l’adresse mail de mon compte EA, car elle est désactivée en raison d’inactivité. J’ai le mot de passe, je suis connecté sur mon compte depuis ma playstation et j’aimerais changer l’adresse mail de mon compte afin de me connecter à EA companion.This game is awful, I’ll explain what I’ve found (SB)
Apart from freezing after every game because the servers are awful ….. it’s near impossible to win - the AI is over predicting every move I make its impossible to take the ball off the AI once again a bronze AI player can body a icon Schweinsteiger and knock him over AI are again way to fast to what the card says perfect tackles from behind everytime My AI defence is non existent the AI movement for positioning is disgustingly bad, after a corner a player who is covering the defence will run past a ball handler giving a near open run to the goal as the player defending has to get back to his position in say LW the AI is using the block over aggressively and getting prefect everytime also switching between players is near impossible, 15 times in one game while a AI player was running towards the player I wanted to use, but switching refused to give me that player the passing is so unpredictable on where it going it’s impossible to get a good pass When I did manage to pass it was going past the back of an AI player, but this Low level player manages to turn 180 while running and controls the ball perfectly. The AI has no momentum like my players when you do a pass into the box and move away from the goal my player will always turn into the defender to lose the ball every time why can a AI player run just as fast as a ball being passed on when a high pass is made. this game is meant to be a realistic simulator, but once again it’s a game that’s unpredictable, defo not realistic, it’s far from it. Again nobody at EA has watched a game of football to see that a tackle from behind is 99% of the time a foul, nobody has seen that in a real game of football a slower player is slower, not given a speed boost to catch up I was hoping EA would correct the last few years worth of mistakes, but no it’s still just a cash cow to them joke, EA should be offering refunds as a gesture of good will, with this unfinished, unrealistic football gameEA: is manual Transfer Market trading for profit actually allowed in FC 26?
After everything that happened with my Transfer Market sanction, I ended up with a question that initially seemed completely obvious to me. I carefully reread the official EA SPORTS FC rules and realized that I cannot find a direct answer to it: Is it allowed in EA SPORTS FC to systematically buy cards on the Transfer Market below their current market value specifically to resell them for more and earn Coins from the difference? I am not talking about bots, macros, third-party software, buying Coins, multiple accounts, coordinated transactions between players, or deliberately transferring Coins. Those things are clear. They are prohibited. I am talking about an ordinary person with a controller: find a good public listing → buy it → relist it at the current market price → make a profit → repeat. In other words, normal manual trading or flipping. Why did such a basic question even occur to me? The official EA SPORTS FC rules say that players can earn Coins by playing and by selling Items on the Transfer Market at a fair Transfer Market price. They also describe Coin Distribution as using the Transfer Market to transfer Coins to another player, including buying or selling Items significantly above or below their average price for the purpose of transferring Coins. That part makes sense. If two people coordinate, one lists a cheap card for a huge amount and the other intentionally buys it to transfer Coins, that is Coin Distribution. If connected accounts deliberately move value between each other through the market, that also makes sense. If someone uses a bot, autobuyer, macro, or prohibited software, that is also clear. But I could not find the same clear answer to a different question: Can I buy an Item not because I want it for my squad, but simply because it is underpriced and I intend to resell it for profit? This becomes even more interesting when compared with EA SPORTS FC Mobile. In the official FC Mobile rules, EA explicitly describes earning Coins by buying and selling Items on the Transfer Market. The meaning there is immediately clear. I could not find an equally clear statement in the rules for the main EA SPORTS FC game. So first, I would genuinely like an answer to one very simple question: Is manual trading for profit allowed — yes or no? Here is a simple example. A card normally sells for approximately 900,000 Coins. Someone publicly lists it with Buy Now for 500,000. I do not know the seller. The seller does not know me. We have never communicated. I simply see the listing first. I buy the card not because I want to use it in my squad, but because I understand that I can probably resell it around the current market price and earn the difference. Is this an allowed use of the Transfer Market or not? From that answer, there are only two logical paths. If the answer is no If EA SPORTS FC does not allow players to systematically buy Items for the purpose of reselling them for profit, please simply say so clearly. Then most of the questions below disappear. But in that case, please show where exactly this is written in a way that an ordinary player can understand before receiving a sanction. The game itself allows me to search for Items, sort by price, place bids, use Buy Now, and then relist purchased Items on the Transfer Market. I could not find a rule that clearly says: “You may buy Items for your Club, but buying Items specifically for resale and profit is prohibited.” If such a rule exists, please point us to it. Then the situation becomes simple: I and other players misunderstood what the Transfer Market is intended for. If the answer is yes If manual trading for profit is allowed, then practical questions begin. 1. What exactly is a fair Transfer Market price? Suppose I buy a card for 500k because somebody listed it cheaply, while the rest of the market is around 900k. I relist it for 880–900k. To me, that is a normal trade: buy at a bargain price, sell at the market price. Does EA also consider that a normal trade? And what counts as a fair price when a card can move significantly within an hour because of packs, SBCs, new content, supply, or changing demand? 2. Is it safe to buy an unusually cheap public Buy Now listing? Suppose an Item is worth around 900k and somebody lists it for 500k. I have no way of knowing why the seller did that. Did they make a mistake? Did they urgently need Coins? Did they misjudge the market? Did they simply want a quick sale? Or is that account actually involved in some prohibited activity? The buyer does not know. The buyer simply sees a good public listing. If I press Buy Now, can that transaction put me under suspicion for Coin Distribution? If the answer is no, great. Please simply say so. If the answer is yes, how can a legitimate buyer possibly protect themselves? 3. Is a normal auction safer? Suppose an Item normally sells for 600k. I bid 300k in a public auction. Nobody else bids higher, and I win the card for 300k. I do not know anyone involved. I did not coordinate anything. I simply won an auction at a good price. Is that a normal bargain? Or can the large difference between the average market price and my winning bid itself make the transaction suspicious? 4. What if the seller themselves is considered suspicious by EA? Imagine an account I have never seen before is actually involved in prohibited Coin transfers. That account lists a card on the normal public Transfer Market. I know nothing about the seller and happen to buy that card. Can that transaction associate my account with their account in EA's systems? If it can, how is an ordinary buyer supposed to protect themselves when the Transfer Market is anonymous and buyers have no information about the seller? 5. What about the opposite situation? I list my card at what I consider a normal market price. I do not choose the buyer and I do not know who will buy it. If an account that EA considers suspicious buys my card, can that create a problem for me as the seller? I cannot stop a specific person from bidding on or buying my Item. 6. Is there a limit to how active a completely manual trader can be? Imagine someone spends several hours doing nothing except using the Transfer Market. They place a very large number of bids. They repeatedly buy and sell the same popular cards. They constantly search for cheap listings, buy them, relist them and sell them again. Everything is done manually on a console with a controller. No bots, scripts, macros, or automation. Is there a number of bids, transactions, or hours of activity after which this behavior itself becomes a violation or becomes suspicious enough that the player risks receiving a sanction? If such limits exist for manual trading, where can players read them? 7. What if somebody simply earns a lot of Coins very quickly? EA's rules say that players can hold as many Coins as they want as long as those Coins were earned legitimately. So does that mean that a high profit or rapid growth of the Coin balance is not itself a violation if every transaction was an ordinary manual market transaction? Or can unusually rapid Coin growth itself become a reason for suspicion? 8. What do temporary market restrictions after a large number of actions mean? When trading very actively, players can sometimes receive temporary restrictions on bidding or other Transfer Market actions. Is this simply a technical rate limit? Or is it effectively a warning from the system: “Your activity is starting to look suspicious”. If it is the second, what exactly is the player expected to change? 9. And the most practical question If manual trading is allowed, what exactly should a legitimate trader do so that a normal profitable transaction is not later interpreted as Coin Distribution? Avoid very cheap Buy Now listings? Only use bidding? Avoid placing too many bids? Avoid trading the same card repeatedly? Avoid spending several hours on the Transfer Market? Avoid earning Coins too quickly? Or are all of those things completely legitimate as long as everything is done manually and there is no coordination with another account? I believe these questions can be answered without revealing any secrets about EA's anti-fraud systems. I am not asking EA to publish algorithms, internal thresholds, detection methods, or information that would help cheaters bypass enforcement. A cheater already knows that they are using a bot, buying Coins, or deliberately transferring Coins between accounts. I am asking something different: What should a legitimate manual trader do to remain within the rules? There is another reason why I believe this question matters. EA has already publicly acknowledged false bans related to Balance Transfer On this same official forum, an EA Community Manager thanked players for reporting false bans and confirmed that the Security Team reviewed cases and removed many sanctions. That is a very important fact. It shows that an initial enforcement decision cannot automatically be treated as infallible simply because a sanction was applied. Mistakes happen. EA has publicly acknowledged them and corrected them before. And that is completely understandable. No complicated anti-fraud system has to be perfect. The problem is not that a system can sometimes make a mistake. The problem begins when, after that mistake, a player cannot understand what exactly was considered a violation or meaningfully challenge it. And that leads to a second question. What is an appeal actually supposed to provide? A person buys the game, spends money on it, spends their time playing it, and continues playing the series because they enjoy the product. At some point, a system decides that this player's activity violated the rules and applies a sanction. Fine. This is exactly why an appeal process exists. I do not believe EA is required to reveal its algorithms, internal evidence, or the architecture of its anti-fraud systems. But there is a huge difference between: “We do not disclose our detection methods” and “We do not tell the player what specific behavior was considered a violation at all.” In my own case, I submitted five appeals. I explained my trading activity in detail. I explained that the actual purchases were made manually from my console. I asked EA to review devices, bids, purchases, sales, Coin movements, account history, and possible relationships with sellers. I asked specific technical questions. I separately contacted EA Help. In the end, EA officially told me that the sanction for cheating was correctly applied. But after five appeals, I still do not know: What exactly did I do? Which transaction was considered a violation? Which specific rule did I break? What should I have done differently? What am I supposed to avoid doing in the next game? An appeal can absolutely end in rejection. That is not the problem. But shouldn't the player at least understand why the appeal was rejected and what behavior EA determined to be wrong? Especially when EA itself has already publicly acknowledged that false positives have happened. If the enforcement system can make mistakes, then a meaningful appeal process should be the safety mechanism that separates an actual rule-breaker from a legitimate player caught by a false positive. Otherwise, a very simple question appears: What is the purpose of the appeal process? And one final question for the official EA Forum itself I am writing this here specifically because this is the official EA Forum. Community Managers are here. EA representatives respond in other discussions. EA has previously posted official responses here regarding false bans. I am not asking anybody on the forum to remove my sanction. I am asking something much simpler: Can somebody from EA who actually understands the Transfer Market rules and how they are applied answer these questions? Starting with the most basic one: Is it actually allowed to manually buy cards specifically to resell them for profit — yes or no? If the answer is no, please show us the rule. If the answer is yes, please explain the boundaries of legitimate trading to ordinary players. What is a fair Transfer Market price? What should a player do when they find an unusually cheap public listing? Is there a risk from placing a very large number of completely manual bids? Can an accidental transaction with a problematic account put an innocent user at risk? Can very fast but completely manual profits themselves become a problem? And what exactly should a player do to avoid crossing a boundary they do not even know exists? This is not a request to reveal security secrets. It is a request to explain to customers the rules of a feature EA itself provides them to use. If official answers to these questions already exist, please point us to them. If they do not, I believe the official EA Forum is exactly the right place for somebody who understands the Transfer Market and its enforcement to provide a clear answer once and for all. Because a normal player should not have to look at a great public listing and wonder: “If I press Buy Now right now, am I simply making a good trade, or am I risking being accused of cheating?”
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