Transfer Market Ban
I have been banned for 9 days now with no justification. I trade extensively and fairly and have been accused of balance transfer even though I have never ever done this. I have spend copious amounts on FC points which would negate any point of trading to sell coins. I have appealed 4 times unsuccessfully on case 252893829 which is now marked as fixed and cannot be re-opened even though the most recent message says it can be appealed. I have tried time and again through case 253020141 to get the support agent to provide this info on the primary case to get it re-opened and reviewed. EA are going to have a big problem on their hands as I am obsessive and have six months worth of screenshots (sometimes multiple times per day) showing my progress on the top 100 transfer profit leaderboard - there are literally hundreds of screenshots. Since the transfer ban came in 9 days ago there has been minimal movement (quick sell only) on the leaderboard which implies that it was a blanket ban and done without any evidence of wrongdoing. The ban needs to be overturned as this will be reported to the Citizens Advice Consumer Service as it is draconian and without justification. I cannot complete weekly objectives or anything that involves buying or selling players to complete an objective. Without the ban I would have had circa 105 million coins which I always use in endgame to buy cards I don't have and complete my card collection. Please support and upvote so that this gets the attention it requires at EA. I have comprehensive evidence that shows that a) my ban is unjust and b) it is a blanket ban which means that EA could not have conducted reviews of accounts to come to this conclusion. For people who says its August forget it - I get it. However, I have spent thousands of hours working my way up a leaderboard legitimately and am now denied use of digital services for which I pay
Weekly objective - score 10 in rivals
Cmon guys - this is not good enough - you can't lock people out of the season pass by requiring them to score goals in rivals to complete the weekly objectives - that’s 1,400 points that have not been available to a lot of us so far, and I suspect another 700 per week over the remaining 3 weeks beyond this one. That's 3,500 points (over 10 percent) that are not achievable (or extremely difficult to achieve) for a portion of the player base from UT - that's not good enough, especially for those of us who have paid for the premium pass. In the past it has required us to play 10 rivals/champs, which is fine, everyone can do that, but scoring 10 goals in the mode would take someone like me (who experiences considerable distance related a lag combined with just being old and slow) maybe 30 or 40 matches in a mode where most matches last 20+ minutes while I am being pummelled by 20+ goals. Do better team EA - these are base objectives required to complete a pass that we have paid for - this is not good enoughI LOST MY PLAYER DUE TO BUGS AND THEY TRY TO COVER IT UP LMAOOO
I have contact ea so many time regarding my missing player. They all say that I submitted my player to an sbc which is clearly false when I clearly lost him due to sum bugs in the game when I remove an evolution from the player. What a brilliant company 👌👌 [Edited by CM]Lost Squad & 120k Coins by Advisor Error - Cases #252859660 & #252876618
Hello EA Community Managers, I am writing to request an urgent escalation regarding an issue caused directly by an error made by a support advisor. Summary of the issue: During a live chat session (Case #252859660 & #252876618), I followed the exact troubleshooting steps provided by the advisor to fix a sync issue. Unfortunately, following those instructions resulted in a total sync conflict that completely wiped my Ultimate Team squad and 120,604 coins. Current status: Frontline live support advisors are refusing to escalate this case internally, stating they cannot take action, despite the loss being a direct result of advisor error. Request: Since all details and chat transcripts are documented under Cases #252859660 & #252876618, I kindly ask a Community Manager to review these case logs and escalate this matter directly to the Specialist Team / Terms of Service Team for investigation and restoration of my account items. Thank you for your time and assistance.
