Conquest battles - battle icons disappears
Hello, this has happened 3 separate times today. It is happening with different attacking squads in different sector/nodes. It seemed after my first turn (doesn't matter who went first), the battle icons disappear. The game isn't frozen. The timer is still counting down. I can tap and select different targets (see their buffs/debuffs) The in game chat window opens. All of the icons at top left of the screen responds. I tried putting it on auto but no action. Jump into settings and toggle audio, come back out, no change. I have to forfeit. Anyone else experiencing this?ROTE Causing Unity Crash on PC Client (Windows 11 Pro)
Hello Support Team, I am encountering a fully reproducible crash on the PC client when attempting to access Rise of the Empire (ROTE) in Star Wars: Galaxy of Heroes. Detailed Issue Description: Each time I attempt to open ROTE—either via the main event icon or through the Guild menu—the game does not load the Territory Battle. Instead, a Unity loading window appears displaying: “Heroes - Unity 2022.3.62f2_7670c08855a9” The loading bar begins but does not complete. The application then automatically closes to desktop without any error message. I am not manually closing the program—the crash happens on its own. This issue occurs 100% of the time when accessing ROTE and is fully reproducible. System Information: Platform: Official PC Client Operating System: Windows 11 Pro Player Name: DragonDao Ally Code: 458-258-275 Troubleshooting Performed: Fully uninstalled and reinstalled the PC client multiple times Restarted the system Attempted access through both navigation paths (event icon and Guild menu) Confirmed Windows 11 Pro is fully updated The issue persists after clean reinstalls, which suggests this may not be a standard installation corruption. Request: Could you please: Confirm whether this is a known issue with the PC client? Review my account logs for failed ROTE initialization attempts? Advise if there are specific Unity cache or local data folders that should be manually removed beyond a standard uninstall? This crash is preventing participation in Territory Battles and directly impacting guild progression. Thank you for your assistance. Best regards, DragonDao Ally Code: 458-258-275New UI bugged stats
The new UI is supposed to show important information(which is good). What is not good is that it shows the wrong information. NewUI shows 150k guild tickets, while the real number was 124.5K Maybe it'd be a good idea to do a once over again through NewUI to make sure the information displayed is correct.Pack Opening Mystery Glitch
When opening packs, sometimes, items yet to be revealed have their numbers flipped but not hidden. In fact, if I have to guess, I think based on other visual glitches, clearly in Cantina 2.0, the game isn’t properly registering game space and sprite space. May in extreme circumstances mean game transports itself to undefined areas, resulting in a crash. (Especially when starting or exiting battles)
