Review Our Updated Terms providing no controls to review and start the game
After the start screen, a new user agreement comes up, but there’s no cursor. no controls are allowing me to read or accept anything. And as a result, I can’t get past the first screen and play the game, whether I like their agreement or not.Can’t start battle in “Jedi Knight Cal Kestis” Hero’s Journey event
Hello, I meet all the requirements for Tier I of the “Jedi Knight Cal Kestis” Hero’s Journey (7 stars, Gear Level XII, specific unit, recommended power exceeded), but the battle remains locked and won’t start. There’s no error message—just a “Battle Locked” button. My character is level 85, all abilities are maxed (except the unique ability, which is at level 7), mods are equipped, and all required conditions are shown as fulfilled (see attached screenshots). Please look into this issue and help me unlock the battle so I can progress in the event. Thank you in advance!
Log in issues
My account is connected with the web store, but every time I log in then try to go back to the game, it says “Your session has expired. Either another device has logged into this account, or it has been 24 hours since you last logged in.” So I have to restart the game every time, which is mildly irritating. I do both activities from the same mobile device, by the way.
[GALLERY] Follower Names starred out/anonymous
My gallery has been like this from the beginning from the year and in between I have reset my pc I have repaired my pc, and I have fixed bugs with my game so I'm assuming this is an online error from the EA server for the gallery when I go to my friends list on the gallery some of the people I have Followed say they are anonymous but when I go to their profile I get there full name I also searched for other people with this problem and so far, I could not find anyone Edit By Crinrict: Adjusted Title fit migrated bug report: [ARCHIVED] [GALLERY] Follower Names starred out/anonymous | EA Forums - 11595750 Archived thread had around 60 me toos
Towns from owned packs not available in Residential Worlds menu
When going to the Residential Worlds menu to pick a town, even though I have the Lovestrick pack installed the town that belongs to it is greyed out and I am unable to play with it. Other features from the Lovestruck pack seem to be present, I'm only unable to enter the town.
Purchased Episode Pass but it did not Activate
Hello, on 4/9 I purchased the episode pass via Google Play purchase on my Android phone using the SWGOH client from the Play Store. The pass never activated. The pass is no longer available to purchase in the webstore or the in game store on android or pc. In galactic challenge it says to activate pass to get reward, clicking that button attempts to bring me to a purchase page which says I've already got the max number of the item. I do have a confirmed Play transaction with a transaction ID. When I look in my galactic challenge it shows no pass activated. When I attempt to collect rewards, it does not let me. The pass screen shows activated in top right, but a lock icon at start of pass on the left. The game even allowed me to purchase the pass plus for the additional boost/currency (which was delivered) but I can collect none of the rewards on the track. I've now missed out on points in the most recent GC as it is over, I am not awarded points in the current GC. And I can't collect the 20 appo shards (which would put him at 7*) so I am not only losing out on the items on the rewards track, but also on rewards that I can't collect/get back at this point. I can provide email, player id, and transaction ids for this as needed. And have attached some screenshots below. I would appreciate some help here. I've spent 2 days chatting with the EA support team via the support chat and they have not been able to help and have given false information such as the pass rewards aren't available until all of them have been unlocked and that my feedback will be passed along.Lag for menu to show up when clicking on Sims
So when I click on another sim to interact in any case the menu needs up to 20 seconds to open. this also happens with the fridge but this is a known issue i guess. I tried too delete almost all of my mods and tried vanilla, but it sill occurse. it seems like it is more likely when an event is happening. Edit By Crinrict: Adjusted Title fit migrated bug report: [NEEDS SAVES/VIDEOS] Lag for menu to show up when clicking on Sims | EA Forums - 11614421 Archived thread had around 38 me toos
