Connection Lost Issue (Android/Play Games)
I cannot log into the game keep getting that connection Lost issue popup (screenshot attached). I tried a different VPN (run VPN but default), no VPN, mobile vs home Wi-Fi, cleared cache, cleared data, restarted phone, even uninstalled and reinstalled the game...no luck. I am also able to play as guest with a new account so the really seems like a technical issue with the Google Play account handoff with EA/CG. We are in the middle of RoTE and I cannot deploy beyond the other issues this will cause.
CUP LSB purchase issues
Hi, I tried to buy the CUP LSB several times on April the 1st when it was active. Unfortunately, I ran into errors, and I didn't know the "get help" ingame couldn't help with... basically anything. After 10 days of back and forth with them they just closed the ticket and said "we'll pass it on to the team" -- but that doesn't help me because now I'm out the CUP LSB. Every time I tried to buy it, it errored out and I couldn't buy it. Eventually during the day the packs just straight up disappeared, but everyone in my guild alliance could still see + buy them. I know it's been 15 days since this bundle was released for its limited run, but I spent 10 days trying to talk to EA support via the ingame help button. Thanks in advanceMissing Appo DC
Dear all, I have a question I am trying to help a friend of mine finding a solution for a missing Appo DC. He 7* Appo on the last day of the event 25/04/14 and ran the last two Tiers but never gotten the Appo DC. Now the ingame ticket system isn't as quite helpful as he hoped so I am reaching out here and hoping there is a way to reach out to someone senior who could maybe help? thanks a lot FrankieReview Our Updated Terms providing no controls to review and start the game
After the start screen, a new user agreement comes up, but there’s no cursor. no controls are allowing me to read or accept anything. And as a result, I can’t get past the first screen and play the game, whether I like their agreement or not.Can’t start battle in “Jedi Knight Cal Kestis” Hero’s Journey event
Hello, I meet all the requirements for Tier I of the “Jedi Knight Cal Kestis” Hero’s Journey (7 stars, Gear Level XII, specific unit, recommended power exceeded), but the battle remains locked and won’t start. There’s no error message—just a “Battle Locked” button. My character is level 85, all abilities are maxed (except the unique ability, which is at level 7), mods are equipped, and all required conditions are shown as fulfilled (see attached screenshots). Please look into this issue and help me unlock the battle so I can progress in the event. Thank you in advance!
Log in issues
My account is connected with the web store, but every time I log in then try to go back to the game, it says “Your session has expired. Either another device has logged into this account, or it has been 24 hours since you last logged in.” So I have to restart the game every time, which is mildly irritating. I do both activities from the same mobile device, by the way.
[GALLERY] Follower Names starred out/anonymous
My gallery has been like this from the beginning from the year and in between I have reset my pc I have repaired my pc, and I have fixed bugs with my game so I'm assuming this is an online error from the EA server for the gallery when I go to my friends list on the gallery some of the people I have Followed say they are anonymous but when I go to their profile I get there full name I also searched for other people with this problem and so far, I could not find anyone Edit By Crinrict: Adjusted Title fit migrated bug report: [ARCHIVED] [GALLERY] Follower Names starred out/anonymous | EA Forums - 11595750 Archived thread had around 60 me toos
Towns from owned packs not available in Residential Worlds menu
When going to the Residential Worlds menu to pick a town, even though I have the Lovestrick pack installed the town that belongs to it is greyed out and I am unable to play with it. Other features from the Lovestruck pack seem to be present, I'm only unable to enter the town.
