Blog Post
- 3 years ago@MuddPunk27 Series X crashing? I haven't had this since a bit after the initial release
- Wave_kill3 years agoRising Rookie@Nan0ten i have the same problem here on series x, only when i play bf 2042
- 3 years ago
You are bleeding players again. 4k daily, down from 13k. Release the new map and vault weapons.
COD MW2 releases Sept 16 for early access on Playstation, Sept 18-20, 22-26 for playstation, Xbox and PC (early access starts on the 22nd).
That means that you will have empty for many days during this period, especially outside NA.
On Tuesday, September 27, you will need to bring players back and keep them busy. Release the reworked renewal (as promised to September). AND Put up a Season 2 Exodus rotation (stranded, Kaleidoscope, renewal, exposure + 1 or 2 old maps).
Release the new gadgets and vault weapons. Make it a but harder to unlock them to keep players busy for longer.
Try a new balance change, like a speed boost on tanks turret, remove the limitations/blindspots on Wildcat's turrets, do whatever to make people try it, love it or hate, just to bring it back to how it was before. Then give us some good news, such as what to expect, what information you compiled on classes.
- 3 years ago
I regularly crash on the Series X playing BF, its literally like like someone pulled the plug from the wall and xbox shuts off.
- 3 years ago
@champers999When Series X was released to the market for first time, I was a lucky person who could be able to buy one just at launch of it. My misery was all videogames worked perfectly fine but every time I put BTV my new Series X crash and went to the menu in the better cases, and the most of the times it made my series X just turn off and on or just freeze the screen and I had to restart the console with hard reset... Nobody gave me a correct answer for it, all my friends who got series X at same time could play totally fine BTV but me. I put in contact with Microsoft, with EA support, nobody gave me a solution for this, they just said wait for a next update of your console cus is just release to the market... But I couldn't understand because everybody I asked (in Twitter and here) , they didn't have such problem, I was the only person and it was only with this game... Until I found some customers with same problem of freeze, turn off and on console problem with the game assassins creed Valhalla Ubisoft and COD(which were released at same time than the new console) and nobody gave them a solution for it either..
So I decided ask for a refund of my series X to Microsoft and get the money back. I was able to buy another one a month and a half later (lucky me) and I never had again this problem with any game, and it was not a new update from BTV game yet, so at the end I assume it was about some hardware graphics internal problem or something similar from the console itself, that's why I couldn't fix it with my preview series X (cus I did several restart and recoveries before ask for a refund to MS). So I say, probably it is not a game problem, I didn't have this problem with BT2042.
I was so mad and thank God MS could return my money because It was in warranty time (less than 1 month since I bought).
- 3 years ago@Nan0ten you're lucky. I mean don't feel obliged to look or anything, but there's loads of us still having the problem in the technical issues forums. EA and Dice staff have both decided not to reply to any of our tags and won't address the issue. I only bought the game about a month and a half ago and I've had about 5 matches in total that haven't crashed to the dashboard. I even got video evidence and asked how to upload it, but my tag to the EA staff that was "Helping me" was ignored. Even two weeks later when I tagged them again. I can't even get a refund because I used a key rather than using from the Microsoft store. I've given up anyways. Done with the franchise.
- 3 years ago
@MuddPunk27 wrote:
@Straatford87Fantastic news!!! I see you've acknowledged and fixed the series X crashing!! Oh wait.. that's right. Still not even acknowledged it 🙄I've not had one crash on my Xbox X in 150+ hours of 2042 game time.
I do remember my Xbox One freezing playing BFV on a fairly regular basis and eventually my Xbox One stopped working altogether and I eventually had a new hard drive installed.
I suspect you have a hardware issue if your console keeps crashing.
- 3 years ago
Same. I've played 2042 between two Series X consoles, and never had any crashes. But I am using a disc. But I also didn't experience any crashing while I was playing the 10-hour trial during S1, and that was downloaded digitally.
PC THO. 😮
- 3 years ago@Tank2042Man Sorry I should of been more specific, my console doesn't have a full crash, just the game. I run everything 4k 120fps (that obviously has that option) and I don't get crashes on anything else. So I doubt it's a hardware issue as you suggest.
- 3 years ago@Tank2042Man I’ve played around 500hrs and not had many crashes in that time. However, since the last update I’ve had about 5 full crashes on Series X. I.e. where the game fully crashes and quits itself, not just pulls out of the match. All other games fine, no crashing.
- Straatford873 years ago
DICE Team
@MuddPunk27 wrote:
@Straatford87 Fantastic news!!! I see you've acknowledged and fixed the series X crashing!! Oh wait.. that's right. Still not even acknowledged it 🙄If you are experiencing a specific crash can you visit the Tech support forums? Our team can help you figure out why that's happening for you.
@CrookzFPS wrote:
This is truly nuts. We have things like aim assist, input registration, mouse input, headshot multipliers, incorrect weapon attachments and declscriptions, bugged throwing animations, the m16, underbarel smokes, and so forth that need to be fixed. WHY is THIS priority over the rest?
It's not about being a "priority". For example, the Paik specific changes were already ready go but require a client download so we couldn't make them available in last week's Hotfix.
We are still working on the next full game update (2.1), and that will include a wider set of fixes and changes.
@FearTheReaper863 wrote:
I thought we were getting renewal before end of the month now it's we will talk more about what's coming at end of the month or early October
The Renewal rework is still set to launch as originally scheduled.
- 3 years ago@Straatford87 Sorry I didn't receive an email to say you'd tagged me. I have started a post previously and even tagged the EA staff member that was helping me and I was ignored twice. I've also jumped on other people's posts and contributed there.. but there is no help whatsoever. I appreciate you suggesting going to the technical support forums, but may I suggest any staff member to ACTUALLY read the posts in the technical support and maybe offer some more help or at least get the Dice team to actually investigate it. I have just mentioned this all in the comment above me if you'd like to read that too. So yeah I'm done with the game and franchise. I'll continue to keep an eye out for updates that may resolve it, but I'm literally not holding out any hope for it whatsoever.